my dogs have been going to kristy for over 10 years or more. i've never had a problem with them. she gets the hair out of their ears and she does a great job of cutting their nails. every dog has it's on cage with a blanket. she is a very good groomer. she loves animal. she even has a goat. that is really loving animals. she also boards and is very fair about the price. if something is wrong with your dog, she will call you before she does any thing to it. she gives great baths and she puts a littlebandana on the dogs and makes them smell so good. you need to call her. # 788-2237.