I arrive to my appointment about 10 minutes early, and after I sat in the waiting room for 30 minutes (20 minutes past my scheduled appointment) the receptionist finally said "let me go check to see how much longer it will be." She came back and said it shouldn't be long now, but I had another appointment to attend to, so I had to reschedule. When I finally got to see Barbara Perlitch the following day, I had a bit more of a pleasant experience. The dental hygienist and Dr. Perlitch were very nice and chatty. Dr. Perlitch was the one who polished my teeth which I thought was very strange since the dental hygienist is usually the one who does it. Also the cost was extremely expensive!