There has not been one time we've gone here to eat that we've not had 30 to 45 minute waits and no apologies given. Because of that we do not choose to eat here unless we're invited to meet someone. If given the choice to meet elsewhere, we take the option to go elsewhere. The bathroom is cold with cold water hand washing and very tiny, and always messy & wet. My husband thinks the coffee is awful tasting.
Pros: Comfortable, cozy booths.
Cons: Cold water handwashing in bathroom, messy and wet. Long waits for food.