I have been going to this practice since 2000. When they were smaller, the experience couldn't have been better. As they grew and moved to their current location, the size has really impeded quality service. The care, once you get in, is good. But getting in can be a challenge. I've had two instances in the past year when I called with a UTI, and was told that I could come in a day later. I have found that going to the clinics in the pharmacies is easier and less hassle. If I'm going to have to see a nurse prac, at least the clinics get me in and out before this group can even schedule an appointment. Another instance... my son broke his finger. Rather than the physician looking at it, the nurse prac did. That was two months ago, finger is still not healed, and we have finally been sent on by Perkins to the specialist. Would have been easier if they had done that in the first place.
Actually, the only reason I stay with this practice is that Perkins does know my children and their history. He's great... it's the practice that has some issues to resolve.