Good: I was welcomed very warmly by the stylist.. Bad: The mere fact that she didn't know what she was doing. I say I want a slight angled bob and cut an inch below my hair line....I get a mutilated bob, uneven everywhere and she cut right to my hair line. I wish I could show you exactly what she did, I was horrified when I felt her make that cut right againt my skin at the hairline :( Not only did she neglect to listen to my wishes, she took well over an hour to destroy my hair. My regret is not telling her to stop and walking out of there.. Improvements: Newer staff who know newer fashions and how to execute them. A stylist who listens to what I want AND doesn't say "oops" while cutting my hair!!! That's something NO ONE likes to hear as they're getting their hair chopped!. Other: I have to say it wasn't just me....the girl beside me was also having an issue with her stylist as she was getting her hair done. I think that salon needs to be revamped..