Good: There was really cool things. I loved their jewelry, really unique stuff and super helpful staff. They even gift wrapped my gift for FREE! You can't find that kind of service at the mall.. Bad: That I didn't have more time to spend at the store, there was so much interesting stuff to see.. Improvements: Open a store in manchester!. Other: They had the best selection of Troll and Chamilia Beads than anywhere I've been..