What a rude operator! You get told when your car is done and pay your money first. When I showed him my wheels were not as clean as I thought they should be , this guy told me it was all my fault and I should take my business elsewhere. And loudly too! You would have thought I really insulted him. I guess because I am an American and his people are not he got a bad attitude with me. Basically he said ""Well, too bad""! So I went home and cleaned them myself. Anyway I will not do any more business with these people. I think there is only one person there who speaks English so I was pretty stuck. Wasn't asking for anything I didn't pay for, just a clean car.- and wheels.