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Paul's Custom Shutters - 3 Reviews - 23362 Madero, Mission Viejo, CA - Shutters Reviews - Phone (949) 458-1445

Paul's Custom Shutters

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23362 Madero
Mission Viejo, CA 92691
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(949) 458-1445
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Reviews

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Best

Paul's Custom Shutters was the best choice for shutters! They actually designed my shutters which made a HUGE difference on the appearance of my home. Let me tell you, they came...

Worst

Paul's did my whole home a few years ago, and I have been pleased. However, they DONOT respond to voicemail messages asking for service. So much for the lifetime guarantee.

Lifetime Guanantee 3/24/2015

Paul's did my whole home a few years ago, and I have been pleased. However, they DONOT respond to voicemail messages asking for service. So much for the lifetime guarantee. more

new owners, no service 8/11/2011

Good: I ordered shutters just as ownership was changing. The previous owner's son, Justin, was still working with them and sold me the shutters, and is still as far as I know.. Bad: Lifetime guarantee is useless. No one answers the phone, no one returns calls. They are not honoring my sales paperwork. I need shutter's replaced which I would pay for, they would replace staples that came off.. Improvements: I wish they would call. I don't know if they are in business since the phone answers to voicemail but no messages are returned.. Other: I went with a higher bid for my shutters, about $5K worth because of the excellent reputation, length of time in business, and lifetime guarantee. I thought they would not be a fly by night company that would be out of business. Now my shutters need repair and I can't go to another company, their finish would not match.. more

Great custom Shutters! 1/16/2006

Paul's Custom Shutters was the best choice for shutters! They actually designed my shutters which made a HUGE difference on the appearance of my home. Let me tell you, they came prepared! It's know wonder why they have been in business for over 20yrs! Thank you! more
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