Parkey's Heating, Plumbing, & Air Conditioning

id: 28091018
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4697 Cobalt Dr
Colorado Springs, CO 80918

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(719) 493-9596
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Reviews
( 25 )
( 2 )
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Best

In Divide, CO, I had a problem with my water heater. I called Parkey's, and they sent out a fellow named Mark. Mark was very deliberate in diagnosing my problem, and he explaine...

Worst

Two years ago our furnace went out and we called Parkey's. They were highly efficient in installing a very expensive piece of equipment that has not work very well. In the last ye...

Installation of total house humidifer 1/25/2012

My current total house humidifier that is attached to the cold air return on my furnace bit the dust recently. I asked Parkey's to replace the unit with an equivalent form, fit and function unit. I scheduled the appointment at my convenience. The installer called us before coming and arrived right on time. He replaced the unit and then went above the call of duty to correct some shortcomings of the original installation (not done by Parkeys). The existing hole in the cold air return where the humidifier is attached was reinforced to reduce vibration (and noise) and was extensively sealed with silicone caulk instead of tape; again to reduce vibration. The original control unit was repositioned further back (away from the humidifier and furnace) so it accurately sensed the dry return air rather than the air moisturized by the humidifier. A water filter in the copper line between supplying water to the existing humidifier was securely attached to the furnace to reduce strain on the copper line. And finally, the existing saddle value on the copper line was replaced after the installer noticed that the existing one had a cross threaded nut. This attention to detail is what keeps me coming back to Parkeys. more

Installation of Water Heater 1/24/2012

Patrick was very professional in the installation and the way he presented all paperwork. I would definitely be using Parkey's at a later date for other necessary items in my home. more

Outstanding customer service 1/19/2012

I would like to take this opportunity to let you know that we are pleased with the quality of the work performed by your company. We were also very surprised and impressed with how courteous and friendly your installers were. As you know, we have already recommended your company and intend to do so in the future. more

No problems whatsoever. 1/18/2012

I was super happy with Parkey's. They came in on a Monday or Tuesday and had it in by Thursday. That was real, real quick! The guys did great too. They cleaned up after themselves, and I had no problems whatsoever. more

I have been with them for about two years now, and they are the best. Very good people. 1/17/2012

I was perfectly happy for the first time in fourteen years, when I found Parkey's Heating, Plumbing & Air Conditioning. They were so good, especially in comparison to the competition. They put in a new boiler for my radiant heating system and it works great. Nobody else said they could do this job for me. I would recommend them to anyone with heating, plumbing or air conditioning issues. They did an excellent job on the installation. more

Professional service 1/16/2012

Reliable, knowledgable and friendly service techs. Have used them for years for heating and air conditioner - purchase and maintenance and cleaning. Highly recommend them! more

Excellent service! 1/3/2012

I was very impressed with their knowledgeable base and quality of work. They were also very friendly. We love the furnace. more

Unresolved issue for two years 12/13/2010

Two years ago our furnace went out and we called Parkey's. They were highly efficient in installing a very expensive piece of equipment that has not work very well. In the last year, we have repeatedly tired to resolve the issue and we are still in the same situation, a brand new $15,000 furnace that it is not heating the house... only the water... We are still hoping and waiting but no resolution yet. more

The worst customer service - DON""T USE THEM 12/29/2009

My furnace went out that Parkey's had put in 4 years prior. Charged me $110 for the service call and said they'd call me first thing in the morning. They didn't bother and sent the guy out on another call to Black Forest. Wanted to charge me $425 for parts; it was two parts the night before, four when I called the next morning. I had someone else install one part for $210 and my furnace works fine. The Bryant rep will be coming out to see why Parkey's wanted to install 4 parts when it took one. Cons: You mean nothing to these people except money more

Responsive company to customer's concerns 4/14/2008

I recently had an issue with Parkey's billing department--so I wrote a letter to the company owner explaining my problem. He responded to my letter within days of receiving it. I was quite pleased that my issue was resolved. Parkey's provided very good workmanship for our heater repair. Parkey's provided courteous service, good workmanship and very responsive to the customer's needs. Pros: good and friendly workmen Cons: Was late in billing more
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