I grew up going to this place, it used to be awesome..but it is absolutely horrible now. Yeah, its not corporate, and that is exactly why they feel it is ok to be completely rude to their customers. I have never had such horrible customer service from an employee who didnt even have any idea what she was talking about. We tried to get the buy one get one free pizza, she rudely told us she works days and has no idea about that sale. I havent been there in 12 years and I know about it from the big bold letters that have been on the billboard in front of the building for 2 years!! While she was making our pizza she proceeded to mock my mother ( to the manager ) while i was standing there listening the whole time. I called her out on it and she looked like a deer in headlights pretending to read the ingredients list. Talk about foot in your mouth! We got out money back, and didnt even bother calling the manager, they obviously wouldnt care. There wasnt another person in the building and its quite clear why. It wont hurt me at all to see them go out of business! Good riddance!!