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Papalia Plumbing & Heating - 36 Reviews - 25 Powdermill Rd, Acton, MA - Electrical Reviews - Phone (978) 897-1701
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Papalia Plumbing & Heating

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25 Powdermill Rd
Acton, MA 01720
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(978) 897-1701
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Papalia Plumbing & Heating - Acton, MA
Papalia Plumbing & Heating - Acton, MA
Papalia Plumbing & Heating - Acton, MA
Papalia Plumbing & Heating - Acton, MA
Papalia Plumbing & Heating - Acton, MA

Reviews

( 32 )
( 3 )
( 0 )
( 0 )
( 1 )

Best

I've been using them for 15years. They are very responsive and they always come when they say they will be there (the other day I called and they were at my house within half an h...

Worst

Wish zero starts was an option because I could not be more disappointed. I never write reviews but I just had a terrible experience with these guys and would not recommend them t...

great company 12/9/2018

I've been using them for 15years. They are very responsive and they always come when they say they will be there (the other day I called and they were at my house within half an hour!) The technicians are knowledgeable, polite, and explain everything. They'll give you a quote if additional work needs to be done. I've recommended them to anyone who asks for the name of a plumber. more

Francis L. 11/27/18 11/27/2018

I found Francis to be knowledgeable, courteous, and willing to explain any questions I had. And he had come out with a ticket that implied he was to research a cracked heat exchanger when I had left a request for a bid for a new furnace. None the less he took pictures, called the office, and talked to Dave about my request. Dave is going to come out in a day or two to look things over and make the bid. So Francis went the extra step for me to make sure Papalia met my needs. Thanks. more

Hot-water Heater unit servicing 11/21/2018

John was thorough in checking the unit and made sure it was working well before he left. more

Review for Kimber from Papalia Plumbing / November, 19, 2018 11/19/2018

Kimber was the plumber who did the work for us today. He is most personable, friendly and efficient. We would hope that should we need work in the future he would be able to assist us again! more

Job well done! 11/16/2018

Kimber was terrific! Rebuilt my old toilet on no time and now it works like new!!! more

Kimber- Great Plumber 10/31/2018

Professional, courteous and kind. Took time to explain the issue patiently, Worked in the dark and cold to try to resolve the issue. Greatly appreciated Kimber and highly recommend!! more

Great Job, John! 10/27/2018

Our furnace was blowing only cold air but fortunately your technician, John V. quickly found the problem. John was very personable, conscientious, and highly proficient in locating the source of the issue. Thanks so much, John, for a job well done! Much appreciated. more

Kimber 10/3/2018

Excellent service more

Office Staff Crystal 9/17/2018

Called in for service on Monday 9/13 Crystal answered Listen to my request for service and identified the problem clearly. Told me she would contact service. Review my issue Identify a service rep and contact me when you could be available Response was excellent Got right back to me with service rep name and availability and when he could be at the house. Service rep, Luis called me right after and confirmed time of arrival more

Extremely Disappointed 8/28/2018

Wish zero starts was an option because I could not be more disappointed. I never write reviews but I just had a terrible experience with these guys and would not recommend them to anyone. They quote you a flat fee upfront which is an inflated estimate of what the job required. After being led to believe that it was a much larger job and agreeing to a flat fee, the actual work only took about 15 minutes. In the end, the per hour rate they charged for their labor was outrageous. Left with the feeling that they are just dishonest and don't treat their customers fairly. more

Papalia 8/24/2018

I am very pleased with the work of Papalia more

Boiler gas valve issues. 8/22/2018

Thank you for your speedy response time and quality technical advise. The front office and Mike did their job well. Unfortunately the reason I do not rate the overall call a 5 was the outrageous price Mike quoted. I need a $100. valve replaced with about an hour of labor and the price quoted was over $800. - outrageous. I don't mind paying a reasonable profit but I don't like being gouged. I will go elsewhere. more

Service by Papalia 8/22/2018

Arrived on time, work well done. more

Quick service in an emergency situation 8/9/2018

We woke up to a running toilet and when we went to shut off the water the valve started leaking...and also no longer turned off the water either. We clearly had a problem that needed to be solved ASAP. I called Papalia and their very polite and knowledgeable technician was at my house 3 hours later. This is the first time I've used them and am so happy I made that call. more

Got a incredible professional call back 8/6/2018

Not even 24 hours I got a call back from a incredible professional that understood what I was complaining about she apologized and is giving a partial refund and told me about their programs for a l client ! I will become a member soon ! Thank you for all you company’s help ! more

Papalia AC service 7/28/2018

My Trane AC system developed a problem of leaking water from condensation. I went to the Papalia office in the morning and talked to Crystal who offered a service appointment the same day in the afternoon. The technician Branden arrived on time, as promised, quickly identified the problem and fixed it promptly returning the system to work. Excellent job, Thank You. Jacek Figwer, Owner. Concord MA more

Papalia Plumbing 7/26/2018

Rob arrived and was very friendly. After discussing what I needed he gave me a quote. After I accepted the quote he began the work. He finished in a timely fashion and cleaned up after himself.Kelsey was very helpful. After I made the appointment for the next day, she called me back and said she had an opening for that day. That was great as it allowed me to get the work done right away. more

Great Experience: Air Conditioner Estimate and Install 7/20/2018

I Highly recommend Papalia for your Air Conditioning and Electrical needs. From the initial estimate/assessment to the delivery, the team at Papalia were super professional, helpful and prompt. The estimate was on point, the services were great, the overall experience was wonderful. Glen M and his team installed the new system and got rid of the old one cleanly and efficiently. I barely knew they were at the house. I checked over the work, VERY professional. Great Job! more

Dawn is terrific 7/3/2018

Dawn worked with me to assist with an air consulting programming issue and resolved it in less than 10 minutes ! Highly recommend more

Shower turn on, washer machine shut off ,and repair of broken outside faucet 6/13/2018

Mark did a great job. He came on time and the job was done efficiently. We were impressed with the care given , down to the "booties" on his feet. more
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Owner Message

  • Over 100 years ago, Trane made the decision to stand out from the crowd. To build a comfort system like no other, using uncompromising quality, innovation and reliability. Today their legacy is found in everything Trane makes, from our premium materials to industry leading technology to extensive product testing under the harshest conditions. No detail is overlooked in our quest for a system that lasts longer and does more. That's why Trane is a trusted name in keeping families comfortable. When you choose Trane, you're making a choice for a heating and cooling system manufactured by one of the nation's leading specialists in the most reliable home comfort.
    Independent Trane dealers value reliability as much as we do. Your independent Trane dealer knows their reputation is made at every sale, and with every installation. Therefore they are as personally invested in your comfort as you are, and take great pride in creating your perfect indoor environment. Trane dealers are some of the most highly-trained in the business, with advanced technical skills to optimize every installation and solve any issue. They have an extensive understanding of the movement and conditioning of air, and the expertise to create a perfectly balanced, ultra-efficient system for every home. So when you buy a Trane, you're getting a commitment from us to you. A commitment to service year after year, a commitment based on more than 100 years of heating and cooling expertise. It's hard to stop a Trane.. Sales; Service; Air conditioning; furnaces; heat pumps; air handlers; heating and cooling; split systems; central air; indoor coils; heating units; cooling units; humidifiers; thermostats; energy recovery ventilators; geothermal; comfort systems; install; service; cleaning; repair; air quality; air cleaning; air purifying; energy consumption; energy conservation; energy saver; energy efficiency; comfort and efficiency; gas; electric; temperature control; climate control; advanced controls; zoning; oil; heat; dual fuel; hybrid; air; filter; CleanEffects™; pollen; filtered air; allergens; air filtration; humidity; perfect fit; whole house air filtration system; variable speed furnace; high efficiency; packaged units; all-in-one; communicating systems; all aluminum; moisture control; digital thermostat; programmable; financing; credit terms; limited warranty; extended warranty; energy tax credit; comfort specialist; NATE certified; dealer; local; sales and service; contractors; air conditioning equipment; heating equipment; furnace equipment; furnace sales; furnace cleaning; air conditioning dealers; air conditioning suppliers; air conditioner service; air conditioner repair; heaters; installation; high efficiency systems; HVAC; connected home solutions; reliable and durable energy efficient systems

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