I've been going to Dr. Palmer's office for 10 plus years. Each time I've been greeted my professional staff workers. They make sure I'm comfortable and I never have to wait more than 5 minutes. I noticed that all the staff workers enjoy their job. They are kind and courteous. Dr. Palmer always greets me before any work is done and explains what will be done. She cares about her patients and their well being. A very professional clean environment. Her dental hygienists are the best. I love it there.