Pagliacci Ristorante

Like a lot of people I'm sure, I read these old reviews and was nervous about going there, but I took a chance because of its great location. Boy are those reviews outdated. The staff was knowledgeable and friendly, and the food was terrific. I liked the vibe a lot too, very cozy and casual. I asked about the bad reviews and the server said the place was under new management and had been completely overhauled, so that explains a lot. They also told me that in the summertime they have a rooftop bar with music and stuff, and I can't wait to check it out. Give this place a shot, you won't be disappointed. more

We made reservations for 6pm on the nite of a concert. We were aware of the shorter menu, which I find disappointing, but tried anyway. We arrrived early and were seated right away. THe ""manager"" came over told us he would be our server, and that he was short staffed. At the time, there were one or 2 other occupied tables. OUr order was taken about 5;25. We told the waiter that we would understand if things were a little slower, we had time before the 8pm show. We got our drinks around 6. The antipasti was mostly lettuce, a few cucumbers, 2 tomatoes, 4 olives, pickled carrots and celery that tasted stale, and 4 rolls of cheese and salami with sparse dressing. Pros: near venue Cons: miserable employees marginal food more

This is my first time visiting your site - and so my first time reviewing. I feel a responsibility to pass along just how bad our experience was with this restaurant. Pros: Location Cons: Bad service, long wait for food, snippy waitresses, lip service from manager. more

Wow, what an unbelievable experience dining was here. Party of 9 with 2 1/2 hours to sit, eat and get to a concert across the street and we were almost late due to the lack of speed in service and cooking. We waited 40 minutes from time of appetizer/dinner order before asking waitress as to delay. We were greeted by a nasty comment. We waited 10 more minutes and one member went to the manager who managed to get appetizers out within 10 minutes....even though the waitress forgot(?) one. Dinners started coming out shorty after 1 1/2 hour wait..but only 2 dishes at a time!! (waitress must have been very tired I guess) Meals were POOR quality to say the least...sauce tasted like it was enhanced with 1/10 can of tomato paste into one can 16oz or tomato sauce from a can. NO TASTE. I had Chicken Parm and the cheese on top was burned, and the chicken breasts must have come from a chick not a full sized chicken. For a party of 9 with 2 1/2 hours to sit and eat and get to a concert..I felt we should have been offered one or tow comp'ed meals for all our trouble. This is one restaurant (?) I can easily recommend to anyone who wants a very BAD experience in dining. Expect long waits between drinks and in meal service....and very bad quality food. Water glasses couldn't even be refilled without a long dry wait. Pros: Good place to avoid Cons: Walk through the door and you'll be disappointed more

What a dissapointment! One star is certainly over-rated! It took almost two hours before we got our food and had to inhale it as we had a concert to go to. The food was of poor quality (the sauce was fresh from the can?), not hot, the waitrss had an attitude (and could only bring out 2 plates at a time?) and blamed the cooks for the severe delay. Menu suggestion: Go somewhere else!!! Pros: Location Cons: Food, Service, Value more

The only thing this restaurant has going for it, is it's convenient location to the Pepsi Arena. My party consisted of 8 people. we had made a reservation for 5:30 and had tickets to attend TSO at 8:00. That should have been ample time to have a leisurely dinner before the show. We were promptly seated upon arrival. The waitress came to take our drink orders within 10 minutes. At 6:00 the waitress had taken our appetizer and dinner orders. We were still waiting for the appetizers 40 minutes later. Upon politely asking the waitress where our appetizers were, she gave a nasty reply. Someone in our party went to speak to the manager. He came and apologized for us having to wait so long for service. At 7:00 only two out of four appetizers finally came to the table. At 7:10, the first 2 dinners arrived at the table. The waitress proceeded to bring out 2 dinners at a time every 5 minutes. We were unable to eat together. When we finally did eat it was in haste due to the time constraint. I had Chicken Sorrento and the sauce tasted like it was out of a can. Two other tables in our area had similar problems. We will all never return again. Pros: Location Cons: Food, Service and Value more

The breads are hot. However, their pasta is plain. more