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Pacific Auto Body & Paint - 130 Reviews - 357 11th Ave SE A, Albany, OR - Auto Repair & Service Reviews - Phone (541) 926-7248
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Pacific Auto Body & Paint

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357 11th Ave SE A
Albany, OR 97322
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(541) 926-7248
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Reviews

( 112 )
( 13 )
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( 1 )

Best

Service was great . enjoyed THE PEOPLE

Worst

After changing the oil pressure switch on my truck, the mechanic that worked on it said my oil pressure dropped to zero during the test drive and based on that and the sound of my...

pEOPLE ARE GREAT AND HONEST 5/2/2018

Service was great . enjoyed THE PEOPLE more

Suspect Analysis 4/27/2018

After changing the oil pressure switch on my truck, the mechanic that worked on it said my oil pressure dropped to zero during the test drive and based on that and the sound of my engine, i need an engine replacement. When I told the service manager that a diagnostic told me that it was the switch, he told me that they ran a diagnostic but didn’t bother to read the codes based on the mechanic’s expert opinion. I went straight to Autozone for another diagnostic when I picked up my truck and it states that I most likely have a bad wire harness to the ECM. That’s a far cry from a engine replacement. That’s shady at best. more


Mr. Stavros personally makes sure you are satisfied the services needed. 4/6/2018

In can trust recommendations made by this service center more

One of those rare establishments that makes one feel like he is their only customer... 4/6/2018

I have had 3 interactions with Stavros A, S. and each has genuinely surprised me. A company is no better than its business model, and it is apparent Stavros has designed theirs to meet the needs of the local community in the best possible way. Repeat business is the life blood of the small businesses, and the guys have earned my loyalty without question... Special mention re: Preston..not in the least obsequious but absolutely devoted to making your experience the best possible..Am seriously considering running into an elephant so the guys can take care of me again... more

We love you folks 3/18/2018

You helped us make the 'repair or not' decision, based on accurate facts about our vehicle, its problems, and its age class. We appreciate your transparency in working with older vehicles. You've had some excellent people who are no longer working with you; hoping you keep that quality of expertise and service. We miss Marty. more

INCOMPLETE SERVICE AS REQUESTED. 3/16/2018

I was very disappointed because not all the work was done that I requested--only oil change and tire rotation. When I booked a few days ago, I based my request on the last service which recommended to flush the brake system since there was high moisture content in it, also to flush engine coolant and possibly replace coolant or heater hose. Now this appears again as recommendations from today's work. I mentioned these things when I brought it in this morning. Up until now I have been satisfied with your service. I think it would have been nice to also phone me and tell me of an oil leak and maybe could have done it today. There is a recommendation to replace the timing belt. It was done on Dec. 28,2015 at 317,747 km or 54822 km ago or a little over 34,000 miles ago. It is still good for another 66,000 miles. It should be in your records. Thank you. more

Wonderful Service 3/8/2018

Thank you for making my oil changes so effortless! You go above and beyond for me. I love being able to check something off my list, while I am at work! more

Oil change 3/6/2018

Just getting an oil change took 1 1/2 hours and had them skip the car wash so I could get back to work more

Great Service 2/13/2018

They get the job done and will answer all questions honestly. more

Great service! 1/19/2018

Thorough check of vehicle, on time, courteous staff, quality service. No reason to take your vehicle anywhere else . . more

5-Star service. 12/26/2017

Always a personable experience with these folks. They treat you like your their only customer. more


Service detail 12/15/2017

I arranged to have my oil changed and explained that I would be back in 3 hours or so. They still called me even after telling them I realized it would be done in the 3 hours I left it with them. When I picked it up they had done a oil change with oil that they have said in the past is not acceptable for my car. I was told my car needs full synthetic but they used something less. Seems they have a continual rotation of service managers at this place. more

Oil change 11/17/2017

Came in for an oil change today. Had to wait for an hour and 20 minutes which seems a little long for an oil change. Fortunately, I wasn't in any hurry, but other folks might be. Oh, and they washed the car too, which was a very nice bonus since I had planned to run it thru the car wash. I've found Stavros' services to be very thorough, just not speedy. more

I trust the mechanics and Dean ! 11/3/2017

Always have it done when they say and at a price I can afford more

Headlight change plus 10/28/2017

Very accommodating, efficient, friendly & reasonably priced. HeadlighKeep you informed if there is a reason fo a delay. more

Personable environment 10/26/2017

I was treated like I was their only customer although thery were clearly busy. more

initial contact 10/17/2017

people always acknowledge you when you come in which is a service that is not given at most businesses any longer. you are acknowledged by many employees including owners which is great. everything else after that has always been great. keep it up. more

:) 10/10/2017

Dependable friendly service, punctual maintenance more
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Pacific Auto Body & Paint

Owner Message

  • Total Collision Repair on Cars & Light Trucks; Featuring frame and unibody alignment with laser beam measuring; Free pickup and delivery; Written Lifetime Warranty; Complete print out of vehicle frame measurements. Pacific Auto Body and Repair does collision repairs on: Motor homes; 5th Wheels; Trailers; Boats MECHANICAL SERVICES: Oil Change & Service; Brake Jobs; 30,000 Mile Diagnostic Check; Diagnostic Evaluations; Cooling System Flush & Service; Air Conditioning Service.. Total Collision Repair on Cars & Light Trucks; Featuring frame and unibody alignment with laser beam measuring; Free pickup and delivery; Written Lifetime Warranty; Complete print out of vehicle frame measurements. Pacific Auto Body and Repair does collision repairs on: Motor homes; 5th Wheels; Trailers; Boats MECHANICAL SERVICES: Oil Change & Service; Brake Jobs; 30,000 Mile Diagnostic Check; Diagnostic Evaluations; Cooling System Flush & Service; Air Conditioning Service.

Additional information

  • Hours:

    Mon-Fri 8am-5pm
  • Payments:

    American Express, Discover, Master Card, Visa
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