Dr. W is nice, but did not appear as experienced as other orthodontists. He did not take measurements, or gauge, or any kind of drawings like some other orthodontists I had been too. He did not recommend that I have teeth extracted prior to having appliances put on and as a result my teeth bow out more then expected and my teeth are not in alignment between the top and bottom rows. The front-office has a very office feel but not comfortable feeling by any means but the back offices where services are provided were unique from what I've seen in the past. All the dental chairs are in a row and open and about 2 feet apart. Therefore other patients are observing as braces are adjusted, applied, etc... Therefore it makes for a less personal environment with Dr. W and other patients can listen to Dr./Patient discussions. Except the Dr. doesn't actually ever even treat you. he just comes and checks on his ""assistants"" work to see if they have done his work correctly. He is only there a minute or 2 max. Lastly, when meeting with staff to discuss prices, the meeting is lead by the office manager. I was given a hard sell when trying to decide if I wanted to go forward with braces/appliances. Some of the points made, were ?this is a good price?, ?don't you want straight teeth?, etc? In addition, Dr. W is not involved in this discussion, so meeting completely focuses the scripted sales dynamics of it all... she said it was ""a good price"" but it didn't seem any different than the average price. Other than the hard sell I probably would have gone elsewhere and now...after the fact I'm wishing I would have gone else where!! I am NOT HAPPY AT ALL!!