I have been waiting for 6 1/2 hours for the Orkin man to show up and, apparently, he has decided to ""job abandon"" today. I called their call center several times - it's like they only hire people whose parents marry their cousins. They refuse to help me. They are slow, glib and lazy. If you need a reliable exterminator, don't call Orkin. They are terrible. They are unreliable.