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Orchard Lake Pet Resort - 14 Reviews - 29233 Northwestern Hwy, Southfield, MI - Specialty Animal Services Reviews - Phone (248) 372-7000

Orchard Lake Pet Resort

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29233 Northwestern Hwy
Southfield, MI 48034
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(248) 372-7000
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Orchard Lake Pet Resort - Southfield, MI
Orchard Lake Pet Resort - Southfield, MI
Orchard Lake Pet Resort - Southfield, MI
Orchard Lake Pet Resort - Southfield, MI
Orchard Lake Pet Resort - Southfield, MI
Orchard Lake Pet Resort - Southfield, MI
Orchard Lake Pet Resort - Southfield, MI
Orchard Lake Pet Resort - Southfield, MI

Reviews

( 10 )
( 1 )
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( 1 )
( 2 )

Best

Great place to leave your dog... Seriously, we wouldn't go anywhere else! We love how they treat our pups.

Worst

My dog had a good grooming session. On weekends, they are quite busy; your dog may be rushed through ~ but you will get them at the time they state. Pros: Set back from the r...

Great place to leave your dog... 4/19/2012

Great place to leave your dog... Seriously, we wouldn't go anywhere else! We love how they treat our pups. more

Great experience! My elderly Golden is 12/17/2011

Great experience! My elderly Golden is on medications and needs extra walks for her arthritis. The staff listened and cared about her special needs and Roxy returned home happy and healthy. They had also clipped her nails and brushed her out without me even asking. Thanks ladies, Roxy will be back! more

Great experience! My elderly Golden is 12/17/2011

Great experience! My elderly Golden is on medications and needs extra walks for her arthritis. The staff listened and cared about her special needs and Roxy returned home happy and healthy. They had also clipped her nails and brushed her out without me even asking. Thanks ladies, Roxy will be back! more

Never again! I have been bringing my 12/14/2011

Never again! I have been bringing my cat here for the last few years and my dog in the last year or so. I drive a little ways and pay a premium because previously I had been satisfied with them up until now. more

Amazing Staff & Sparkling Facility 9/20/2011

Chip loves going to this place. When we turn onto Northwestern he whines and whines until we pull up and I let him out of the car. He then proceeds to make a mad dash for the front door and barks until I catch up with him and open it. The girls are always so happy to see him! He even has his favorite room. They give him a whirlpool bath before he comes home and I can just tell he is well cared for! more

Always Excellent & Caring Service 3/8/2010

We've been coming to Orchard Lake Pet Resort for nearly 10 years and they are always caring, compassionate, professional and kind. Last year when we had a flood and I needed to board my dogs without notice, they were more than happy to help for the 3 weeks that my dogs were there. They made sure they got extra attention and that they felt safe and comfortable. They do a beautiful job grooming and when my dogs are boarded they always come home healthy and happy Pros: warm, friendly staff more

Why does my dog love this place??? 2/12/2010

Fred my hound dog goes crazy as we round the corner and head for the Pet Resort. I ask Fred why he loves the place and I get the same old answer every time. Pros: No doubt about it... Fred loves the joint. Cons: Sometimes he gets so excited that he pees on himself. more

Extremely Satisfied 2/10/2010

After moving to MI from out of state, I was reluctant on where to take my two dogs for grooming and boarding. I wanted a place I could trust, that was reliable, and most importantly a place where my Golden Retriever and Chow Mix felt comfortable. When I was referred to Orchard Lake Pet Resort, I found all of that and more! I have been taking my pets there for years and would definitely recommend them to anyone who is looking for a new place for their pets! Pros: Superb grooming, Friendly staff, Happy Pets! more

GREAT EXPERIENCE 11/14/2008

After recently moving to the area I finally found a place that I feel 100% comfortable leaving my 3 yr old Yellow Lab. I've only boarded Kelsey a couple times and they already know her name (and my name!) when she goes running in the door! They let me bring her own food and her vitamins and I like that she gets so much one on one attention so I'm not worrying about her being around other unpredictable dogs. They are open every day and allow you to drop off or pick anytime which is nice and this place is always spotless and smells good! Pros: Very clean, friendly staff, open every day Cons: Have to leave a deposit for holiday time more

Good grooming 10/5/2007

My dog had a good grooming session. On weekends, they are quite busy; your dog may be rushed through ~ but you will get them at the time they state. Pros: Set back from the road; semi-private Cons: Too business-like; staff not very personable more

Dog owner for 50 years 9/28/2007

This is the only pet care establishment that I know of that has THE SAME STAFF on board for 10 years. Pros: CONSISTENCY. Cons: Their NO NONSENSE approach may not be for everyone. more

Top line, top dollar 7/30/2007

We have had excellent service every time we boarded our two dogs there. They were able to stay together in one large cage. The dogs came back bathed, with nails trimmed. It is fairly expensive, though. Pros: Great service, friendly staff. Cons: Expensive more

Customer service? 5/21/2007

I had been bringing my dog there for 6 months and the last time I brought him there was definitely the final time. I went to pick up my dog and the staff had ""accidentally"" GIVEN my dog to another owner! She said she was sorry, but they looked alike and the collars got exchanged somehow. After many hours of trying to get a hold of the other owner, I finally got my dog back. Pros: Decent grooming Cons: Poor customer service more

A good experience 1/28/2007

I have a 3 year-old, very high energy retriever-mix dog. We've tried several different kennels and were rarely satisfied with the quality of care for the money we paid. Orchard Lake Pet Resort seems different - when our dog comes home from staying there for several days she acts like herself. In the past she's always either slept for days (which suggested to us that she wasn't sleeping well at the kennel) or else she's been super high strung and energetic (suggesting she wasn't properly exercised while there). But when she comes home from Orchard Lake, she acts the same as if she just spent the weekend at a friend's house. The staff are very friendly, and the rates, though a little on the high side, seem proportional to the quality of care received. We feel confident that our dog is in good hands when she's there. Pros: Good service, Caters to the individual needs of each dog Cons: Holiday boarding is more expensive, has a minimum stay, and requires payment in full when reservation is made. more
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Additional information

  • Hours:

    Sun 10am-5pm, Mon-Sat 8am-5:30pm
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