We took an injured bird to the office in downtown Lancaster and they took the bird without problems or hesitation. When we were there we saw a small dog that needed a home and we offered to take her. We were told to call later in the week because she needed to finish with her health screening. We called, no one called back. Emailed, no one emailed back. Very puzzling considering they constantly expressed that she needed a home! They should have at the very least given us a response. My dog I currently own lives better than most humans. This is one reason why people buy dogs from puppy mills!