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Optical Underground - 4 Reviews - 280 Sutter St, San Francisco, CA - Eyeglasses Reviews - Phone (415) 982-5106

Optical Underground

280 Sutter St
San Francisco, CA 94108
(415) 982-5106
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If you're looking for cheap, outdated frames, this is the place to go. If you want customer service, certainly avoid it. I ordered a pair of glasses there and it took over a mon...

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old time optician 11/13/2005

I love Optical Underground because every time I walk in the employee are all so nice and helpful. They immediately offer to clean the glasses I have on, help adjust so they fit perfectly and always give honest opinions on my new frame selections. Yeah, you may get in a pickle if you break your only pair 'cause they do not offer in and out service, but they offer quality at inexpensive prices. more

Great Eyewear at Inexpensive Prices 8/17/2005

They're entirely independent. Meaning that they don't have a gigantic staff and offer "your glasses in 30 minutes or they're free!"....which also means that, quite often, you have to wait a few days (or a week) in order to pick them up. [[That's the bit that kept them from being tippy-top rated in my book]].... The staff, especially the head sales associate Bill (or manager, I'm not positive)--is patient, flexible, and looks out for not only what might compliment your face the best, but also reminds you of what frames have the steepest price cuts going on. ((After a frame has entered their store, they sysematically drop prices every few months...and keep doing so until it reaches the 10-or-20$ rack)). I've purchsesd four frames there @ pretty-damn-sexy prices, have gone back to have my frames "re-adjusted" or with a minor complaint and have correspondingly received outstanding response and customer service. more
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  • In Short
    Myopic shoppers make their way down a wide staircase to reach this buried outlet's cavernous space. Frames by Oliver Peoples, Issey Miyake and Prada perch on neatly stocked...

  • 7/22/2005 Provided by Citysearch

Additional information

  • Hours:

    Mon-Fri 10am- 6:30pm Sat 10am-5:30pm
  • Payments:

    American Express, Cash, Diner's Club, Discover, Master Card, Visa
  • Neighborhoods:

    Downtown, Northeast