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Phil and Helen always show up on time - something which is vital to me as a working single mom with only a small window of time to get stuff like this done. On the couple of occasions they have been running behind schedule (and once, were running ahead of schedule!) they went to great pains to contact me and let me know, and made it very easy to reschedule; one time even coming to me on Sunday on their day off as I couldn't do it any other time. \r
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I have three dogs, a Shih Tzu, a Yorkie and a bull mastiff. All three are always happy to see Phil and his assistant Helen, even my Yorkie who is very skittish at the best of times. What is more, the dogs come out of the van looking fantastic, and wagging their tails. How on earth they manage my giant Bull mastiff, who usually hates water, is a miracle but he hops right in the van for them!\r
After 2 years I have never had a problem, which speaks for itself. I wouldn't trust my dogs to anyone else.
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