What used to be our favorite place is now nothing but a nightmare experience every time. Management has a firm policy of adding unannounced charges to the bill for every substitution (not just additions), including substituting pasta sauce or salad dressing. Management also refuses to honor coupons, gift cards, and foamer bucks. Kid's night is a joke, as they give you a free kid's meal, then charge $2.75 to serve their soda in an adult glass. Their policy is to nickel-and-dime you $0.50 at a time, deny all discounts, then wonder why you are not satisfied and don't return. This place used to be a joy, as the food is decent, the beer is wonderful, and the servers are friendly - but current management has turned this into a corporate-run exercise in customer abuse. Last week Management refused to honor the gift cards purchased for Christmas, saying they were not ""same as cash"" but ""dollar off"" coupons subject to unpublished restrictions. Avoid this location at all costs.
Pros: Beer selection & friendly service
Cons: Management rejects coupons and adds hidden charges to bill