Horrible experience starting from the day i set up an appointment for my kids Christmas pictures. poor customer service, untrained, lack of experience and familiarity for the use of the equipment and everything else. the environment was a mess and filthy, you have to step over things to get to the tiny photo section. My experience was so horrible that I WILL NEVER GO THERE AGAIN OR ANY OLAN MILLS STUDIO! i paid 200 buck for my kids pictures and they screw up my orders, didn't get what i was told i'm getting. over staffed and only one person is doing all the work or experienced enough to do everything, not only that some of the staff were straight up rude, but they have the nerve to try and pressure me to spend more on top of what i spent. this location doesn't deserve a star until they do some drastic changes in management and customer service... i'm so upset and sad that my kids picture and the service i received is soo bad and poor. i would've feel good and satisfied if i gave that 200 bucks to a homeless person than this shit-hole... staff were so unprofessional and dress code?, well let me just say u can't tell if they work there or under the bridge somewhere in town....
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