worst experience ever. i dealt with the grand ave / emeryville location. instead of helping my situation, they made it worse, and increased my stress. they were rude, unresponsive, lost paperwork, wasted my time and of course we not able to produce any positive results. i don't know how this organization is in business and who is funding it. It is a disgrace to non-profits, they are unprofessional and ineffective. stay far far away.
more