My wife and I went here to take a look at telescopes and determine what we might like to purchase online. It was during the Christmas season, and we had our two small children with us.
We had a lot of questions, and all the telescope people were busy helping other people, so the photo guy made himself available. We went through our list of questions, about every model in which we were interested, and he new the answers.
As I intimated, we usually buy this kind of thing online. However, their prices were competitive, and the staff was knowledgeable and very helpful, so we made our purchase in the store.
Don't listen to the other reviewer, and his ""I'm Latino, so nobody helped me"" attitude. I'm Latino, as well, and we had a great experience.