I actually entered this place on a whim... I was meeting someone at the Starbuck's next door, and I was early. So, I wandered in here to look while I waited for my friend. I was immediately greeted but not pressured for anything, and I browsed the selection of hair goodies out front for just the right amount of time before I was asked if I needed help. I asked about a deep conditioner and was treated to a very knowledgeable comparison of the various brands the shop carried. However, I was reluctant to purchase the one I wanted because of the price - I don't know if this is true or not, but the saleswoman said that that particular conditioner had almost been the daily 20% off special, and that if I really wanted it, she'd give me the discount!! Needless to say, I purchased it.... and was rewarded with a number of free samples of Dermalogica's wonderful skincare products in my bag in addition to the discount.
Pros: great prices on services