Good: Although they are busy, they are compassionate and care for the community. I have never seen a practice who cares for so many medicaid, as well as military families. Many offices refuse to see these patients. And i get quality care. I will wait on the phone and in the waiting room for these doctors. They are all professional and caring.. Bad: Yes, they are extremely busy. That being said, that is a good sign. They are caring professionals who try to make time for a lot of people on this community. Paying or not, they do their best to serve the communities needs. I have also waite awhile on the phone, but that is a small price to pay for a good doctor. Who wants a doctor with no phone calls, plenty of available appointments, and is not busy? Think about it...not me!. Improvements: A few more staff would be helpful. But I think they try to help everyone.....patients may need to be a little more patient...when your turn comes, it is worth waiting for.. Other: Dr Dupre is the best, i had surgery recently and I was treated with the utmost respect from the person who scheduled my surgery to the nurses in the hospital. And he cured what ailed me!.