A scrape on the drivers-side rear wheel-well from a parking column was devastating to see on my six-month-old, black Infiniti G37 Convertible. I brought the car to Farrish Fairfax Auto Body on a recommendation from a friend. The staff at Farrish was friendly, explained exactly what needed to be done to my car, gave me a very accurate estimate, was able to accommodate my car for the work immediately and estimated a completion time of five days (one body shop said two-weeks!). Although I would have preferred to receive a continued update from the shop, they never seemed annoyed about my inquiries to see if the car was still on schedule.
The car was completed on-time and the cost was exactly what was estimated. When I picked the car up there was a bit of confusion about a stone guard, however, this was remedied quickly. They did an excellent job on the repair! I would think the best compliment a body shop could receive is that you can't tell the car was ever damaged. I can honestly say this about their work! The bodywork is flawless, the paint work matches perfectly and the workers took excellent care of my vehicle. No miles were put on the vehicle, no mysterious marks or scratches, the car was cleaned for me while I awaited delivery and it looked beautiful.
I would highly recommend Farrish Fairfax Auto Body!
****** addendum ******
One week, ONE WEEK!!! after the return of my once again perfect car some idiot in a grocery store parking lot decides to play target practice with my car using shopping carts. A dent to the passenger-side door, scratches to the side sill and scrapes and gouges to the passenger-side portion of the rear bumper. I was NOT happy to say the least. My only consolations? Calling the police and filing a police report for insurance purposes and knowing of a great auto body shop!
I brought my car into Farrish Fairfax Auto Body without trepidation knowing that I was leaving it in capable hands. I picked the car up last night and it looks absolutely flawless once again. Their paint and body work techs are amazing and everyone I've dealt with in the front office provided a better customer service experience than I've gotten from even the Infiniti dealership where I purchased the car.
No offense Farrish, but I hope I never have to see you again! However, if something should happen to one of my cars, I take comfort in knowing of an excellent body shop!
Thanks again!
Pros: Excellent technicians, wonderful customer service
Cons: Being in an accident in order to use their service
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