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Nordstrom - 1 Reviews - Short Hills Mall, Millburn, NJ - Mastectomy Apparel, Forms, Prostheses & Supls Reviews - Phone (973) 467-1500

Nordstrom

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Short Hills Mall
Millburn, NJ 07041
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(973) 467-1500
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I used to be a trainer at my old company on something called Quality Toward Excellence. Part of the class was a video by Tom Peters (a famous quality guru) and in it he touted Nor...

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Nordstrom - Service and Quality Without Equal 5/1/2006

I used to be a trainer at my old company on something called Quality Toward Excellence. Part of the class was a video by Tom Peters (a famous quality guru) and in it he touted Nordstrom for their famous quality and best all around service. At the time, we didn't have a Nordstrom in the state. However, a few years later, one opened at my favorite mall and I have been a dedicated shopper ever since. I mostly shop for shoes because their sales people are expert at what they do but I have also become a regular at the grooming counter. Last year they had stylists from a famous NYC salon (John Allen) set up shop and give free haircuts, shoe shines and manicures. It was amazing - the best haircut I ever had (did I mention free?). Recently, I bought a great moisturizer that I can't find anywhere else. A day or two later, the sales rep had sent me a handwritten thank you note. Geeze, I don't get thank you notes from anyone and I get one from my Nordstrom sales rep! As long as I have money and a need to shop, I will always be a Nordstrom customer. more
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