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Nilipour Oriental Rugs - 6 Reviews - 2544 18th St S, Birmingham, AL - Floors Reviews - Phone (205) 870-4444

Nilipour Oriental Rugs

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2544 18th St S
Birmingham, AL 35209
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(205) 870-4444
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Nilipour Oriental Rugs - Birmingham, AL

Reviews

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Best

We initially brought our rugs into Nilipour Oriental Rugs for cleaning when we were told just how reputable they are. They truly lived up that statement! Our rugs have never loo...

Worst

AVOID AT ALL COSTS! HORRIBLE CUSTOMER SERVICE! I took two machine made rugs here for restoration after a house fire (smoke and water damage). I paid them $250 dollars to clea...

Friendly Customer Service!!! 12/29/2015

We initially brought our rugs into Nilipour Oriental Rugs for cleaning when we were told just how reputable they are. They truly lived up that statement! Our rugs have never looked more clean and conditioned. After we put them back into our home, we decided to take advantage of their selection and found three more pieces to add to our collection. They have taken traffic amazingly well! And, their prices were the best we have ever found within the Southeast! We are thankful to have them to care for our rugs and thankful to know them personally. We highly recommend them! more

Efficient and Cost Effective 12/29/2015

We had our rugs cleaned and repaired by Nilipour and their work was impressive, affordable and done in a timely manner. We are happy with the results and enjoyed the attention given to us and our rugs. We highly recommend Nilipour Oriental Rugs for having your rugs cleaned and restored. We will be consistent customers of theirs. more

Best kept Secret for Quality Oriental Rugs 12/13/2015

Nilipour's selection of quality Oriental rugs is very impressive with so many colors, designs and sizes to select from. Being that they are direct importers, their prices are the lowest in the market! They cleaned my rugs and put a moth protection on them. They have never looked and felt better. The Nilipour family is informative and kind to work with. We will be back for more! A high recommend for purchasing and for their cleaning services! more

Horrible service!!!! 12/15/2011

AVOID AT ALL COSTS! HORRIBLE CUSTOMER SERVICE! I took two machine made rugs here for restoration after a house fire (smoke and water damage). I paid them $250 dollars to clean 1 small and 1 large rug I purchased while in Turkey (paid $1000 new). Although a steep price I figured a business specializing in rugs would be the best place for restoration. After picking up the “cleaned” rugs and taking them home, I found them to still be dirty, very dirty. I assumed they were stained and could not be cleaned, but after very minor effort with a towel and water with dishsoap, they both cleaned easily. I returned to Nilipour with photos and explained. I was first told that they would reclean them for another $250. I asked for a partial refund, which they flatly refused. They explained how they are very gentle as to not damage the rug, but admitted they could have been more aggressive to get out the dirt. They did offer to reclean for free, but refused to pick up or deliver (making me spend another hour to do this). Finally the owner came out, but was very rude. I showed him the pictures and he said, “Good, you should do the whole rug like that”. He said my “rugs were garbage” (machine made), he “cleans $50,000 rugs” and mine were not worth his time. It was an unbelievable experience. Fearful that I would spend the time and effort to bring the rugs back only to again pick up uncleaned rugs, I decided to rent a carpet cleaner ($30 with shampoo). I was able to restore them to like new in less than one hour. Being close to Christmas I suppose the $250 was my gift to them. more

Huge Rug Selection 8/20/2005

Nilipour sells antique and newly made oriental rugs from Persia, Pakistan, India, China, Turkey and other regions. Their selection is vast -- the show room is so chock full of rugs as to be almost overwhelming. Its a good idea to know what you are looking for before you start shopping here. Prices are fair and usuallyt discounted significantly (as much as 50% or more?) from the price tag. The store also offers cleaning services and buys used rugs. more
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Additional information

  • Hours:

    Monday - Saturday 10 - 4
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