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Nelson Pools - 12 Reviews - 22868 TX-494 Loop, Porter, TX - Special Trade Contractors Referral Service Reviews - Phone (281) 540-2911

Nelson Pools

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22868 TX-494 Loop
Porter, TX 77365
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(281) 540-2911
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Nelson Pools - Porter, TX
Nelson Pools - Porter, TX

Reviews

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Best

Nelson Pools did our remodle on our pool!! We cannot say enough how happy we were and still are with our own "" Backyard Paradise""!! From the very 1st visit to letting us know wh...

Worst

Beware and spend your money anywhere else but here! Dave Nelson is a liar, condescending deceiving individual and should not be in bussiness. None ouf our issues have been resolve...

Editorial review from Citysearch 8/9/2012

Would most certainly recommend Nelson Pools. All the folks that will build a pool charge about the same price, but Nelson's puts quality pumps, filters, pH control, pool liners and so forth, and that makes them stand out. We got a Saline pool and love it. Smaller company but they check up often to make sure all is going in right. more

Editorial review from Citysearch 8/2/2012

Awesome experience with new pool. Everything from the design to the construction was positive. Dave and Dane were always responsive and their knowledge, resources and experience enabled us to begin enjoying a very classy and quality pool in a timely manner. Kudos to them and their design team. I would highly recommend them for any swimming pool projects. more

My Backyard Paradise!!!! 5/28/2012

Nelson Pools did our remodle on our pool!! We cannot say enough how happy we were and still are with our own "" Backyard Paradise""!! From the very 1st visit to letting us know what all it would intell to do this to the very end they ALL were very kind, curteous, and on the same page as we were. Obviously doing a remod is more difficult than building a new one but, they were up front with us with every single step that would need to be done. The fun part was getting to pick out all of the colors, and shapes and all the stuff we didn't get to do with the 1st time. Shawn Nelson and his wife Shannon (the wonderful designing master mind with great taste!!) are who we dealt with the most but they all were on top of their game from the destruction of the old pool and spa to running new water lines for the new cave and water slide, to each and every single new tile and the beach entry ( My personal Favorite) . If Shawn wasn't available the others knew the answers to our questions. I am very grateful to Nelson Pools for helping us by building our beautiful pool. I would recommend them to anyone that wants their very own Backyard Paradise with out all of the hassle of sales, or others stuff that comes with other pool builders. Thank you to all of you that make Nelson Pools the great company and the great Pool Building Experience that it is!! God Bless & Thank You, Shagler 2012!! more

New pool 4/29/2012

Great pool builder, reliable, honest, & on time. They did everything they said they would. I asked them if they could have the pool done before my son's birthday party and they did. Great people to work with. more

Pool installed 4/28/2012

When I bought my pool, the owners son asked me to do a review on Nelson Pools when they were finished with my pool. He promised me I would be able to refer them and I am happy to say they went far beyond what we ever expected. I am very pleased with the outcome of our project. The communication from Nelson Pools through out the pool project was excellent and we love our pool and would recommend them. more

Best Pool Builder Around 4/28/2012

Awesome pool builder! We love our Nelson Pool. It is so beautiful and they did an awesome job. Very dependable, very honest, friendly people. They did what they said they would do when building the pool. It was done within 30 days. They are very detailed with their work, care about how we wanted certain things. And I am very picky person but they were awesome to work with. We recommend them to everyone. You will be very pleased with your experience. more

Pool Install 4/13/2012

Wow, what an experience..we love our pool that Nelson Pool Installed in Feb 2012. David Nelson was always there when we had concerns, which was once. And the concern we had was taken care of right away, and it wasnt a cheap concern. We was unhappy with the stone that was installed around waterfall, the color,nothing no one did just didnt like color... he removed it completely and redone it...AT NO CHARGE to us....the only problem i have with our pool is that i dont have enough time to spend in it...so for all the negative comments, im sure there is alot more good than bad. If only the good ones would post comments ....but unfortunately most people only want to post when they have a complaints....So as for me and my family we LOVE our POOl....Thanks David Nelson and all the people who work for you....Good Job.... more

Nelson Pools 11/4/2011

Beware and spend your money anywhere else but here! Dave Nelson is a liar, condescending deceiving individual and should not be in bussiness. None ouf our issues have been resolved, get ready to deal with his subcontractors or suppliers as he washes his hands off responsibility. Customer Service? what's that. May end up contracting someone else to get issues properly resolved as there is no confidence he will come through. Don't expect warranties to stick as they cut corners with installation everywhere they can. If you ask Nelson he'll say he doesnt care what the manufacturer recommends, ""he"" carries the warranty... one year! then its all yours! Do not get conned into doing businnes with them please don't make the same mistake we did.IT WILL COST YOU MORE IN THE LONG RUN. more

Not recommended 9/10/2011

Had issues with pool, unfinished product and NO repair made. Their response is talk, no action. For now I give them a very generous 1-star rating. If problems are resolved within the next week without further problems, may increase rating but so far I have not seen anything that may change my mind to recommend this company to anyone. more

BEWARE!! 8/3/2011

A one rating is too high. Don't make the same mistake. Others told us to stay away and we did not listen. We got lured in by their lower bid. They notoriously under bid their competitors in the area. View this as a red flag not a good thing. You will spend more in the long run. Ignore the A- BBB rating. Unfortunately it is sometimes easier to pay someone else to fix the issues so complaints go unreported or appear resolved. Some complaints are resolved but not proactively only with lots of phone calls and arm twisting. There BBB rating should be an F. more

BEWARE!! 8/3/2011

A rating of one is too good. We had others warn us and we did not listen. Don't make the same mistake. We got lured in by their lower bid. They notoriously under bid their competitors in the area. Take the lower bid as a red flag NOT a good thing. You will end up spending more $ in the long run. Do NOT pay attention to the A- BBB rating. Unfortunately people give up because many times it's easier to pay other companies to address issues so complaints look resolved or go unreported. Some complaints are resolved but not proactively. Only with lots of phone calls, and arm twisting.The BBB rating should be an F. more

Nelson Pools out of Porter Texas don't do business with them 6/22/2011

After signing a contract with this company they will hit you up for more money they put nothing in writing then expect you to pay whatever they want. They called me today at 6:00 A.M. to tell me that they were not going to finish our pool. We have paid them $ 72,500.00 already and now the pool is unfinished and Mr. Dave Nelson informed me that they will not be fininshing our pool so off to my attorney and to the BBB we go and I suggest checking out the BBB and listen what they have to say before entering into any contract. It's a shame how the pool industry is monitored and now see who gets the final bill to finish my pool. Nelson you are a crook and I hope everyone reads this like my entire subdivision will. You are unprofessional and using your soft voice doesn't work with me , it;s just a ploy to act like yo are a honest businessman......NOT more

Run away fast! 5/16/2009

Run as fast as you can! Nelson comes in with a great sell job but after you sign and they have your money, they are gone. Contractors didn't show up, Nelson did not return calls, they couldn't even follow the blueprints - forgot to put in pool valves and had to dig up the yard after consturction was supposedly finished. No follow through. One star rating is too much!! Cons: After they have your money - they're gone! more

I do not recommend! 1/9/2008

Everything went ok at first with my pool, until they got 95% finished and got the last check. Couldnt get anyone back out after that. They would schedule appointments, I would take off work, no one would show. This probably happened 5-10 times. I have had one problem after another and have eventually had to hire another pool company to take care of our issues. That was easier than fighting with Nelson. Cons: Unreliable! more
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Owner Message

  • Nothing is more relaxing and fun for the whole family like a custom-built swimming pool. At Nelson Pools, our whole family is dedicated to helping your family relax in style throughout the summer. We have served the greater Houston area since 1968, designing and building distinctive Gunite pools and spas.When you contact us, you will speak directly with Brandy, who will schedule your appointment and free estimate. Our spectacular sales team, Shawn and Shannon, will come to your home and design a swimming pool custom made for you and your family.Shawn and Shannon can help you with:• 100% financing• Custom designs• Pool renovations• Pool and spa installationAfter your design consultation, owner, Dave Nelson, will oversee the construction process from beginning to end. Finally, John, our service manager, will make sure that everything is operating correctly after your pool is finished. We are confident you will be happy that you chose Nelson Pool for your swimming pool construction.Call today for your free estimate.

Additional information

  • Hours:

    Sun Closed;Mon: 9:00 a.m.-5:00 p.m.;Tue: 9:00 a.m.-5:00 p.m.;Wed: 9:00 a.m.-5:00 p.m.;Thu: 9:00 a.m.-5:00 p.m.;Fri: 9:00 a.m.-5:00 p.m.;Sat Closed;
  • Payments:

    Cash
  • Neighborhoods:

    Kingwood
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