Well, sorry if i sound too negative, I don't usually like to leave bad comments but i had to save you from a bad experience, so here it is.
Last night was my girlfriends Bday! I have seen Moonshodows before, but had never been there.
So i figure what the hell, the place is in Malibu and it is in front of the ocean, what could go wrong?
So i made and online reservation and i put under special request that it was her birth day and wanted a nice table with a view. So We drove from Santa Barbara, we got to the place and nothing was ready and we were REQUIRED to do valet parking, nothing wrong with that, but it is absurd, that they have you get out of your car and park your car 10 feet behind you and after they make you wait in the cold 15 min for your car, and on top they charge you $6 for the inconvenience. Anyways i think that was stupid!
I didnt give too much importance to that, I looked at the place and i was blown away, the place is beautiful.
Until they start ""serving you"" lol if you want to even call it that! The service was so horrible, we couldn't help but laugh and count all the rude and bad things they were doing to make the best out of it! They brought us bread and butter, but no napkins or silverware. my gf order wine and i asked for water and limes, well 15 min for a water and no limes. they finally bring the food and trust me, i am not a cheap person but it is way over price for the food you get, not only the amount but also the taste. But i will give them the benefit of the doubt, maybe i just happen to order the worst thing on the menu. So do not order their Tiger Shrimp. The waitress was probably the worst part of the night, she was very rude, and on top of that dumb or she just didnt care, maybe because i am not a celebrity. haha. Anyways this comment would be a waste of my time if i was writing it for them because they already wasted enough of my time. But i decided to write it since i am trying to save you from going through the same thing, if you decide to go, just be ready to make the best out of it! I guess the only positive thing about that place is that you do not have to leave a tip!, hahah oh and make sure to give the exact change to the valet guy. I handed him a ten, and then he walk the opposite direction and started moving cars, i just let it go but the whole place is a rip off, lol.
By the way if you are in management and you are reading this, do not be upset with your hostess, she was probably the only kind person. ohh and for the waitress, if you don like your job, we as customers do not need your either just because you need to pay your bills, it is better that you request a day off if you had a long day. Didn't get your name but we were there 09/20/10 around 9:00pm, so you know who you are.
PS: what a waste of such a beautiful restaurant and location.