We live in a 60 year old home and just knew there had to be dust, dirt, pet hair, dander and who knows what else that may have been lurking in our heating system. So I decided to give a couple of companies a call. The first one I called didn't want to answer my questions and directed me to their website. They hurried me right off the phone. Then I called Monster Vac! Steve was more than happy to answer my questions and I had a lot of them. It was his great Customer Service that let me know that I had finally called the right company. Our Service Tech Mike T arrived on time and he was a pleasure to have in our home. He treated us and our home with respect. He explained everything he was going to do. As he was working, he took before and after pictues of our system. OMG, it was not a pretty sight! No wonder our allergies were acting up. What looked dreadful ended up being clean as a whistle. I do believe our heating and ventilation system is cleaner now than the day our house was built. Let me just say after our great experience with Monster Vac we will definately recommend them to all of our friends and family. You will not believe the trucks and equipment they use to get the job done. Thank you Monster Vac for cleaning the most important part of our home, the air that we breath. I don't think there will be any sneezing or snoring going on in this house tonight! Needless to say, we are very happy customers and just wanted everyone to know.
Pros: Wonderful Customer Service! Fantastic Service Techs!
more