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Monro Muffler Brake & Service - 9 Reviews - 2309 N Triphammer Rd, Ithaca, NY - Auto Parts Reviews - Phone (607) 266-6443

Monro Muffler Brake & Service

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2309 N Triphammer Rd
Ithaca, NY 14850
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(607) 266-6443
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Monro Muffler Brake & Service - Ithaca, NY

Reviews

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Best

i moved to lansing from california 5 yrs ago, and this monro has been my mechanic ever since. they have always been honest and have always clearly explained what was needed, conse...

Worst

Only asked for an oil change, but they decided to rotate tires on a car where you cannot rotates tires. Then - surprise surprise, they tell me there are problems with my tires wh...

Editorial review from Citysearch 11/25/2013

My wife (Asian) with Mercedes AWD vehicle had a flat tire.\r They told her that all four tires have to be replaced because it's a Mercedes and AWD. Perhaps, they forgot to say ""also because you are an Asian woman.""\r The tires had about 4,000 miles on them.\r Replace all four because one was flat? Really? more

love these guys! 3/4/2010

i moved to lansing from california 5 yrs ago, and this monro has been my mechanic ever since. they have always been honest and have always clearly explained what was needed, consequences or lack of consequences. they are very thorough with their explanations, and not at all pushy, and have always been honest in letting me know what work may be coming up soon, and would let me know if something was or was not important. they are very good about looking out after their customers as well. they also were very helpful with hints on how to drive in the snow. i cant say enough good things about these guys... Pros: honest, professional, knowledgeable Cons: not sure there are any more

Deceptive or Unprofessional Practices 8/22/2009

Only asked for an oil change, but they decided to rotate tires on a car where you cannot rotates tires. Then - surprise surprise, they tell me there are problems with my tires when I pay for the oil change. Don't go here...they try to pressure you for unnecessary repairs (they did it to the lady in front of me too) and from what I've read on these rating boards so far, I am not alone! Pros: Near Shopping Centers Cons: 1 Hour for an Oil Change, Rude Front Desk, ""Extra Service"" more

DON""T GO THERE 7/13/2009

They damaged my glass and will not admit fault. They also try to con you into expensive fixes-AVOID THIS PLACE AT ALL COSTS Cons: Damage your vehicle more

Unscrupulous business practices 6/19/2009

Everytime I've gone to Monroe for car problems, they draw up an estimate of around $2000 on work that needs to be done (I have a fairly new car mind you that to this day still has never given me any trouble). Being a student of limited means, I asked them about which items absolutely needed to be taken care of right away. Their tone changed right away and made me feel horrible about not being to spend thousands on my car. They threatened to not let me leave, claiming that it would be too dangerous for me to drive my car home. These mechanics will say anything to make a buck. All they care about the bottom line, making you to agree to as much work as possible. Pros: They will usually fix you're car the same day you take it in Cons: They will try to charge you for work you don't need more

charge you for work you don't need 3/28/2008

I know a lot about cars and I try to test these mechanics as I am new in town and want to get a feel for their expertise. They are sweet talkers. They make you think that you need more work than you need for your car. Pros: nice waiting room Cons: rip off by making you do things to your car that you don't need more

It's good, but expensive 11/11/2005

It's a good place to go, but very expensive compared to other places and let me wait for too long even I've made appointments. Also, once I did machenic check in there, and they changed my stuff without asking my permission, and charged me for that. I only change oil in there, since you can always find the "15.99 for oil change" coupon from the "greenback" coupon book. more

Very good, and not as expensive as you may think 11/11/2005

It's a very good place to change oil. You can find coupons from the green back coupon book every semester, and change oil for a very cheap price---as cheap as if you are buying the oil and change it youself. The bad thing is that you may have to wait for a long time. more

Honest, fast, informed service 11/3/2005

If you want a mechanic who is willing to show you, personally, exactly what is wrong with your car, look no further than Monro. They won't try to sell you anything that you don't need, and they're good at explaining the mysteries of machines for the layperson. But if they tell you you *need* something done right away, take them seriously! more

Ithaca Brakes & Mufflers 5/6/2005

When my muffler fell off, I took my car to this Monro Muffler Brake. It was the first time I had gone to this business. I was very pleased with the repairs and will use their service again. more
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Trust and confidence since 1957.

Owner Message

  • Because you need to TRUST who's working on your car. Schedule an appointment online. We have extended hours and convenient locations to make it easier for you to do business with Monro. Save up to 50% over dealer prices on complete factory scheduled maintenance. From oil changes to brakes and belts, Monro's experienced technicians can perform all of the required tasks to keep your vehicle running like new and your warranty in effect. Our Best Price Guarantee—we'll beat any competitor's advertised price or written quote by 5%—ensures you never pay too much for your repairs. Monro is also one of the largest independent tire dealers in the United States. Our One Easy Price includes free mounting & balancing, valve stems, and a free alignment check, free lifetime rotations, and our 30-day Best Price and Ride Guarantees. We carry thousands of tires in stock and ready to install at your convenience.. A/C Service (in select stores),Air Filter,Alignments,Battery,Brakes,Breather Filter,Canister Filter,Cooling System Service,C-V Boots/Joints,Engine Tune-Up,Exhaust System,Fan-Accessory Belts,Fuel Filter,Fuel Injector Cleaning,Muffler,Oil Change Service,Oxygen Sensor,PCV Valve,Power Steering Flush,Rear Axle Bearings/Seals,Shock Absorbers & Struts,State Inspections (in select stores),Steering Parts,Suspension Parts,Tire Rotation,Transmission Maintenance,Universal Joints,Wheel Bearing Repack/Seals,Wiper Blades.

Additional information

  • Hours:

    Sun 9am-5pm, Mon-Fri 7:30am-7pm, Sat 7:30am-6pm
  • Payments:

    American Express, Visa, Discover, Master Card
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