I took my dog here with a yeast infection in his paw. Even though I had an appointment, I waited for over an hour to be seen (even the technician waited an hour to come check my dog's vitals). The floors and tables in the waiting room and exam room were filthy--covered in animal hair. I am allergic to cat hair and I was miserable and sneezing within 30 minutes (and I still had a 45 minute wait ahead of me.) When the doctor (Dudley) finally saw me, he wanted to chat about everything. I didn't have time to chat about what his charts indicated my dog's age was; I had already wasted all of my chit-chat time waiting for someone to help my uncomfortable dog. The vet said he had no idea what was wrong but he thought my dog had stepped in something? He was sure a steroid shot would help. He gave my dog a steroid--nothing to treat the yeast infection--which wore off after a week or so, cured nothing and cost me $150. After the steroid wore off, though, everything was the same. Miserable dog and the infection had had time to spread all the way to the bed of his nails. I had see a new vet. Pay again to treat the problem. The new vet confirmed that the steroid was an absolute waste of time and money, saying that if we had caught it soon enough, we could have treated the infection with $8 topical ointment from CVS. Because we had waited so long and the infection had spread my dog needed an oral medication to get rid of the infection. I called about a refund I was so angry, but obviously, none was given.
more