The building is super clean, bathrooms are as well. The staff is always helpful, professional, and friendly. They always have the best deals on cell phones around and occasionally will throw in (or add) at no cost a phone case, car charger or some other phone accessory not included already with the phone. All you have to do is ask. I have been into several cell phone stores and felt like they just did not have any intrest in speaking with me. They were pretty much rude. These people at Missouri Bell Telecom are extremely nice. I feel like I am treated more like family than just another customer.