With the attitude you get from the geeks behind the ""Genius Bar"" at the Apple Store and the grand zoo that is Techserve on 23 St. thank god for Mike's Tech Shop. The three geeks I dealt with here were so patient, friendly and were able to explain things without making me feel dim. They were prompt and more that willing to follow up without an appointment like at the Apple Store or having to take- and feel like- a number like at Techserve. Save yourself a headache go to Mike's Tech Shop.
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