We took our new truck and a 5th wheel hitch we already owned in to have this guy install it. I gave him detailed directions from the manufacturer and all the parts. His installation was beyond incompetent. He obviously never looked at the directions because when we got our truck back we realized immediately that not only was the hitch installed incorrectly with parts missing, but had we hooked up our 38' 5th wheel it and the hitch would have come out of the truck bed on the first big bump. We immediately took it back to him where he and my husband had to dumpster dive for the parts they had thrown away during the ""installation"". These were vital parts. With my husband's help, it was installed and we brought it home only to find out he had wired the plug wrong and the lights did not work correctly (and yes, he still charged us). I don't know about you, but I would never consider using an RV repair place that can't even install a hitch. Run, don't walk from this guy, he won't be in business long.