We bought our house based on the neighborhood, structure and location. But it was an older home and we wanted a way to bring the house up to date, as well as make the most of our access to and views of the outdoors. We bid the job to quite a few local companies, but what impressed us most about Mid-Pacific Window & Door was not just their price but their customer service. It proved to be the most responsive and proactive customer engagement we’ve had with a big project like this. We’ve dealt with a lot of contractors and strong and consistent communication, like we experienced, isn’t something always seen in the field. Kirk and Steve did an excellent job of setting and managing our expectations. They were artful and flexible in hearing what we wanted and designing the best layout to achieve the effect we were looking for with a price we liked. They were backed by a team of solid installers. It was the first housing project I had that was done in the timeline and budget that was initially stated to me. We couldn’t be happier with the work and relationship we had with Mid-Pacific Window & Door.
- Claire Bonilla