Michael Automotive Ctr

We found the experience delightful. more

Completely satisfied. Thanks for the excellent buying experience. more

We were very pleased. Thanks. My daughter is driving with a big smile more

I have enjoyed doing business with them over the years and will continue to do so in the future. more

We got the exact car wanted with only 2 days notice. more

I was hoping to have the opportunity to let someone know how my experience was at your dealership. I felt comfortable with Eddie Garcia the salesman. He was awesome. Treated me with care and respect. Above Excellent!!!! I recently lost my husband to cancer and I was honest with Eddie Garcia that I needed some special care and attention and he gave me that. I love my car and will be back for all my future leases and purchases. more

Our experience was very pleasant, and satisfying. This was in large part due to the excellent work that your young sales representative did. the young man, SAHAK, was very knowledgeable, pleasant, patient and very honest. more

I wanted to share a couple observations about Michael..........first of all you guys have an ""old"" bad reputation that is totally unwarranted !!!! Believe it or not, my Aunt is sales manager at Bingham and I went there to see if BIngham would match your deal on a Prius lease. They could not. I had such a great experience with Keith Rodriguez (new at your dealership) and with Robert Clark (straighshooter) there was no BS....Xlnt customer service and all and all the best sales experience I've had. I drove away with 2 new Priuses and had two friends go in the next week and purchase two more. I am making it my personal mission to tell everyone and anyone that will stand still for 5 seconds about Michael !!! Also, my VW Jetta unfortunately needed a simple part...its been at Michael for 2 weeks waiting for the part. Fortunately, I have the Priuses so didnt need a rental car. Daniel offered me one for tax only and I thought that was a nice gesture. Daniel in VW service is also a gem. He called me literally every day and apologized and kept me posted on the part. He epitomizes customer service in my book. Amazing gentleman !!! Well, I guess I've taken enough of your time but I thought this letter might just make your day !!!! more

Thanks for a nice buying experience… more

They really went the extra mile for me and I appreciate it more

We will definitely recommend Michael's and Chris in particular to others. more

George is a wonderful salesman, helpful, knowledgeable and not too aggressive. more

Sean did a great job showing me all the features of the vehicle and had a lot of patience with my incompetence with all the buttons! I hope any necessary follow up / warranty work is met with as much ease more

I wanted to share a couple observations about Michael..........first of all you guys have an ""old"" bad reputation that is totally unwarranted !!!! Believe it or not, my Aunt is sales manager at Bingham and I went there to see if BIngham would match your deal on a Prius lease. They could not. I had such a great experience with Keith Rodriguez (new at your dealership) and with Robert Clark (straighshooter) there was no BS....Xlnt customer service and all and all the best sales experience I've had. I drove away with 2 new Priuses and had two friends go in the next week and purchase two more. I am making it my personal mission to tell everyone and anyone that will stand still for 5 seconds about Michael !!! Also, my VW Jetta unfortunately needed a simple part...its been at Michael for 2 weeks waiting for the part. Fortunately, I have the Priuses so didnt need a rental car. Daniel offered me one for tax only and I thought that was a nice gesture. Daniel in VW service is also a gem. He called me literally every day and apologized and kept me posted on the part. He epitomizes customer service in my book. Amazing gentleman !!! Well, I guess I've taken enough of your time but I thought this letter might just make your day !!!! more

I was definitely completely satisfied. George is a wonderful salesman, helpful, knowledgeable and not too aggressive. more

I would like to extend my thanks to you and your team at Michael Toyota in Fresno, CA for making my first car buying experience an EXCELLENT one. I went to test drive a few models with my brother last Sunday just to narrow down my search for a new vehicle, and bought a new 2010 Rav 4 instead. We were assisted by 2 gentlemen on your staff that I would like to especially recognize. Oye Dokun is an exceptional salesperson: he is knowledgable of his product, goes out of his way to make his customers feel special, and was willing to answer the numerous questions that we asked. Brendan Kane went above and beyond to see my purchase through to the end, him and Oye made a great team. I'll be honest that going car shopping was not something I was looking forward to mostly because I have had poor experiences in the past. I have been doing research for about 6 months now trying to decide which car to buy. It came down to either a Toyota or a Honda, but needed to test drive each to see which I preferred. This location was the first we visited that day, just by chance, and it was the only location we returned to. Brendan and Oye are an asset to your company, please don't let them go! My job revolves around customer service. Whenever I see it delivered effortlessly, I want it to be recognized. Three of my immediate family members own Toyotas, now I know why they speak so highly of them. I love my new Rav 4 but feel even more privileged that I can share my amazing experience with everyone I know. I am now a Toyota owner for life!! more

My family and I had a pleasant time shopping for a vehicle at your dealership. The entire Toyota Michael Automotive staff at Fresno was very helpful. However, I would like to emphasize on the tremendous assistance that your salesman Oye provided. He was extremely welcoming, customer friendly, and accommodating. Oye thorougly explained the conditions and requirements in buying our new 2011 Toyota Sienna. I especially appreciated the ""no pressure"" attitude that he had. I would definitely rate his performance as EXCELLENT. In addition, I would recommend Michael Automotive to others. more

It was a very positive experience at your dealership, special kudos to Anthony.? more

Raj is the best......? more

We found the experience delightful. I think Chris must have helped design the TDI as he is expert regarding that vehicle. We will definitely recommend Michael's and Chris in particular to others.? more