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Metro RV - 53 Reviews - 160 W Olive Ave, Burbank, CA - Recreational Vehicle Dealers Reviews - Phone (800) 400-7544
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Metro RV

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160 W Olive Ave (at S. Lake Street)
Burbank, CA 91502
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(800) 400-7544
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Metro RV - Burbank, CA
Metro RV - Burbank, CA

Reviews

( 39 )
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( 12 )

Best

I had a wonderful time this summer exploring the great northwest with my family. Who knew a roadtrip as adults could be just as fun as when we were kids. Thank you Metro RV ...

Worst

Worst service ever!!! A very nice looking RV but the tires are weather crack we had a blow out at 9pm and they couldn't send anyone to fix it until 1am. The blow out cause serious...

Worst service ever in an emergency they don't even answer the phone !!!! 4/4/2013

Worst service ever!!! A very nice looking RV but the tires are weather crack we had a blow out at 9pm and they couldn't send anyone to fix it until 1am. The blow out cause serious damage and the owner and manager didn't even try to speak with us!! I want to sue them for risking my family.... Don't ever rent with them more

Incredible service with great recomindations 7/22/2011

Having just purchased a 35' foot Fleetwood RV from Metro RV, we were delighted with the entire process and felt, upon looking at the other reviews listed here, that we needed to add our experience and help create some fair balance. As first-time buyers, we did a great deal of due diligience on a purchase of this magnitude, including going to RV shows and multiple visits to other RV dealers. We kept coming back to Metro RV. Why? For starters, we found their sales staff to be friendly and accomodating. Our thanks go to Alphonso, who was very patient with us: answering our every-growing list of questions and letting us "tour" rig upon rig; looking for the perfect set-up that met our needs. When discussing price, we found Ray to be a fair and friendly negotiator; all parties felt a decent deal had been reached. And finally, we received incredible service when we took delivery of our rig. Danny made certain that every request we had was addressed. The staff spent a great deal of time reviewing every part of the vehicle with us and provided us with cell numbers in the event we had trouble. After our first weekend "dry camping" in our yard, we received a "check in" call to see how things went and if we had any questions. In our book, this is called "stellar customer service." We are only too happy to recomend Metro RV to our friends and family. more

Great Service! 7/21/2011

Great Service: very helpfull great work more

great prices 7/19/2011

Metro RV's parts and labor department is awesome. Danny in service was truly legendary and helped us get rare parts, gave us great prices, and was beyond accommodating with our requests. I vouch for his sincerity and business practices. more

very sweet 7/14/2011

I consigned my RV with Metro RV. They picked it up at my house. The driver was a very sweet older gentleman. It took 2 months to sell it but they did everything they promised. We serviced the RV with Metro for years before my husband passed away. Jesse in service is the reason I always brought it their and if I ever get another RV I will be certain to go back to him. more

extremely nice 7/12/2011

We recently purchased an RV from Metro and the experience was definitely a positive one. Everyone was extremely nice and bent over backwards to accomodate us and make sure we were satisfied customers. The whole experience was great from beginning to end. more

great customer service 7/11/2011

Just want to let anyone know if your thinking of renting an R.V. you will experience nothing but great customer service and rental through metro r.v. This is our second time back and will always recommend metro with confidence!! Keith in the rental department makes sure all your needs are meet and is incredibly helpful even when your on your vacation and just need a question answered!! Metro thank you once again for having and amazing staff (Mario does your walk through and is very patient with first time rentersl)!!! Your in GOOD HANDS!!! GO RENT!! Thanx Keith & Staff!!! more

great work 7/8/2011

Great Service: very helpfull great work more
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Additional information

  • Hours:

    Sales Hours: Monday - Saturday 9am - 6pm Sunday 10am - 5pm
  • Neighborhoods:

    Burbank
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