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Merchant's Truck & Auto Centers - 4 Reviews - 605 Market St, Leesburg, VA - Auto Repair & Service Reviews - Phone (703) 777-1383
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Merchant's Truck & Auto Centers

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605 Market St
Leesburg, VA 20175
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(703) 777-1383
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Main categories:

Auto Repair & Service

Related categories:

Automotive

Reviews

( 2 )
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Best

First: they are open on Sundays Second: They are open past 6pm when everything else seems to close around here. Staff were very personable and accommodating. I just wish they cou...

Worst

This service center is conveniently located on Rt 7 in Leesburg. We have used them several times for our 3 cars, but after the last couple of visits, we will be going elsewhere. T...

Best shop in Leesburg 6/6/2011

First: they are open on Sundays Second: They are open past 6pm when everything else seems to close around here. Staff were very personable and accommodating. I just wish they could do exhaust systems. They have a small lot so it can fill up quickly. I understand if I get turned away if they are busy...I'm not egotistical and think the world revolves around me. For their availability alone they rate 5 stars!! more

Best shop in Leesburg 6/6/2011

First: they are open on Sundays Second: They are open past 6pm when everything else seems to close around here. Staff were very personable and accommodating. I just wish they could do exhaust systems. They have a small lot so it can fill up quickly. I understand if I get turned away if they are busy...I'm not egotistical and think the world revolves around me. For their availability alone they rate 5 stars!! more

Go elsewhere - they are dishonest 3/31/2009

Went there in Dec. 2007 and ended up having to buy four new tires and front end alignment (car wasn't even two yet - 20,000 miles - good tread) - they talked me into all of it by saying that I had to do the front end alignment or the tire warranty wouldn't apply. Cost nearly $600 to have my (what I wanted - 2 front tires) replaced. Went there with a car that needed a tire patched 3/30/2009 - I said I did NOT want 4 new tires for a car with 12,000 miles on it (Goodyear LS tires). Merchant's said could not be plugged - but didn't even look at the tire - then tried to sell me 4 new tires because buying 1 is bad for your car (different tread pattern). I said I wanted the tire patched - he said it shouldn't be done because a plug only lasts for a few miles. He told me I had to have a new tire - which would need to be special-ordered for $169 + extras. When I said I was going up the street to Goodyear, he told me they were a rip off and would charge me hundreds for the same tire. Went to Goodyear right after - not only did they advise AGAINST wasting my money on a new tire, they pulled it in the bay, discovered a nail and plugged the tire, and did not charge me one cent for doing so. BTW - the tire Merchant's tried telling me was hundreds at Goodyear was actually $20 less than Merchant's charged for the exact same tire - and that's without all the extras Merchant's charges that Goodyear doesn't. I will NEVER go the Merchant's again - and will make sure I let everyone know about their dishonest service. Stay away from Merchant's - take your business to Goodyear! more

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Local Service shop 8/29/2005

This service center is conveniently located on Rt 7 in Leesburg. We have used them several times for our 3 cars, but after the last couple of visits, we will be going elsewhere. They often refuse cars b/c they are so busy. We have been charged much more than with other centers. Their communication is not very good; they forgot to tell me that my brakes were shot - fortunately, i read their scribbled notes to find out. If you're in a pinch and need to go somewhere close, go here, but if you have a choice, don't! more
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