Description: I went with this company because it has some good reviews on other sites. I figured I had nothing to lose but some $ to get our AC fixed. Our AC was very noisy and often the compressor outside would simply stop working. Tech took it apart and spent about 2 hrs ""working"". He reported he'd come back the next day with a different fan motor, which he did. That didn't help the noise, so he said he'd come back with another fan motor. It took a week before that happened. He reported it was fixed but our compressor was noisy, but this fix should buy us a year or two before that would need to be replaced. He charged us $400! For a new fan motor! A few days later I turned it on and it was so noisy now our next door neighbor complained about the noise. Kind of like an airplane flying over. I had watched the tech the first time, so I opened it up. After only 30 minutes, I determined the compressor was fine, no significant noise there. The fan was the culprit, and most likely the fan blade from what I could see. I called them back asking them to come out again. I waited for almost a week before someone showed up. A different tech came out. I gave them my observations, they said they look into a new fan blade. It took about a week longer before he came back with a new blade. It seemed to do the trick, even though there was still too much vibration. I mostly cured that by putting a large rock right on top of the a/c in the center, not covering the vents. It absorbs most of the vibration. It appears the issue, from my perspective, was simply a bad motor because of a bent fan blade (couldn't see any damage though). This has led to metal fatigue of the top. I'll work to weld up a reinforcement to bolt to the top.