In the last year of living in Santa Rosa, we have ate at this location about 15 times. Dine in is fine, but the Drive-Thru sucks! Everytime we go through the drive-thru, the order gets messed up. They put everything on the burgers whether you ask for "no onions", "no lettuce", "no pickle", etc., or not. I have even been given my order, and then handed the order for the customer behind me. I think I'll start going the block or so further south to Burger King or two blocks north to Wendy's from now on. At least they both know what "NO" means.