I had Insurance with that agency before it became MATT KELLY'S, the prior agent was DAVID BISHOP. My parents used that agency starting in 1962 when we moved to Kansas City, so I started using them also at age 16, and my children started using them as they began to drive, that makes well over forty years with the same agency, and three generations. When I actually needed help - Not for me, for my child, he actually cancelled my policy, I've never even had a ticket or an accident. HE WAS ARROGANT AND RUDE, CANCELLED MY POLICY WITHOUT LISTENING TO MY SIDE. I think his office staff actually was calling the shots, and they were ruder than he was. \r
When the going gets tough, Matt goes -- Away!