When I initially spoke to Sam Owens about fixing my car he was a nice guy. I offered him nearly $2000.00 to fix my car engine. He agreed. First, it took him an incredibly long time to fix the engine, then he fixed my radiator, refusing to let me drive off without repairing it, and charged me an additional $500. When I explained to him that I could not pay an additional $500, he became belligerent with me, cursed me out, mocked me (began talking in my voice tone), talked about how he didn't care what my ""status in life was"" or any other hardship I may be going through...he wanted his ""DAMN MONEY IN CASH AND I'M GOING TO LAY THAT SH*T OUT ON HIS COUNTER AND COUNT IT!"" He became a totally different person after he was paid the $2000. He then threatened me with a mechanical lien and threatened to sell my car. This is immediately after I said I didnt have the $500 right then. He didn't try to work with me or anything. I tried to come to some sort of resolution...I explained to him that I was a college student traveling and that I could get his money to him ASAP but that I needed my vehicle to be able to move around and work. He called me a liar and a scammer...Mind you, he has just been paid $2000 and he calls me a scammer. I would suggest to anyone considering this guy to not do business with him. Who knows what kind of hardship you may face, he will not work with you. Forget it. And I spent thousands of dollars with this man. He's a bitter miserable man. Do not do business with Sam Owens at Master Muffler & Auto Care. I WARN YOU NOW.