MARY POPPINS CHIMNEY in Manchester, CT is licensed/insured- BUT NOT CERTIFIED FOR CHIMNEY CLEANINGS; They spend less than 1 hour cleaning and do not use any equipment that the CERTIFIED chimney cleaning companies will use. We then had a chimney fire (4) months after MARY POPPINS CHIMNEY cleaned our fireplace - the fire dept. and poice dept. questioned how well it was cleaned since fire was due to build up in chimney - we told them house is 6 years old and chimney cleaned 4 months prior; the fire dept/police said, WE DON'T THINK THEY CLEANED THE TOP AT ALL - When we called Mary Poppins the next day, we were told to wait (5) days for them to come re-clean- CALL NAYAUG CHIMNEY in Glastonbury - they are great - same prices and CERTIFIED - don't fall for Mary Poppins coupons/low prices.
Pros: PRICE only - what you get is what you pay for-
Cons: not certified, incorrect tools/not enough work done - RUDE female staff