Marcucci Heating & Air Conditioning

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2400 Bay Rd
Redwood City, CA 94063

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(650) 556-1882
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Best

I had an excellent experience with Marcucci Heating. The team was professional and accomplished all parts of the job completely with an excellent result. I could not be happier.

Worst

I have used Marcucci's services and the customer service is second to none. High quality products at an affordable price. Don't shop the rest. Get treated the best. With Ralph at ...

This is an outstanding company over all with a great team of workers. 6/11/2013

I had an excellent experience with Marcucci Heating. The team was professional and accomplished all parts of the job completely with an excellent result. I could not be happier. more

Excellent work, on time and did everything in estimate. 4/23/2013

Estimate was very fair. Worker arrived on time and worked non-stop in 90 degree temp. Clean-up of debris very satisfactory. more

They were very helpful and professional. 3/28/2013

This was my first time using them, I had them put a new furnace in for me. It worked out very well. more

Perfect!! 5/9/2012

What can I say about perfection?? They gave us a time for the estimate and were here on time!! When we accepted the offer, we were given a date of instillation and a time. Again, they were here on time and the job took the estimated time. They cleaned up after and were very professional at all times. Thank you for a great experience!!! Other companies should take a look at your policies!!! more

We had Marcucci install a new (a/c ready) furnace 5/7/2012

Nolan showed up on time, gave us a thorough estimate, answered all our questions and presented us some options via email (upon our request). We never have felt any sales pressure, and felt that we are working with a contractor that we can trust. Thanks Marcucci! more

Good price, good service, quickly done 5/4/2012

Marcucci Heating replaced a very old furnace for us and they gave me a good price. The work was done in a timely manner and they made the process very straight-forward. The installation was done very neatly and I am very satisfied. more

Efficient, clean and reliable company! 10/20/2011

I've used Marcucci Heating several times since I had my house rebuilt. They are always efficient and arrive on time. They are clean, and try to keep the house clean too. They get the jobs done perfectly and I can depend on them. I've never had any problems with them. I highly, highly recommend this company to anybody! more

Great customer service, knowledgeable, professional, and easy to work with! 9/8/2011

Marcucci Heating Inc. always seemed to have an appointment pretty quickly for me. When they came out, they knew what they were doing. When some people come out, they don't know what they're doing. Marcucci Heating was professional. They were referred to us by our contractor to fix our water heater at the time. So far, they have replaced our water heater/furnace. That's the hardest thing, since not many companies handle this water heater and furnace, but they do! They've also installed air conditioning for us. They have great customer service. Marcucci Heating Inc. cares that you don't have hot water!! The technician stayed after 5 because he knew that if he left, we would be without hot water. We've just been really impressed. We checked for pricing beforehand, and they were comparable. When the people from Marcucci's came out to give the quotes, we could tell they knew what they were doing. Marcucci's is knowledgeable, professional, and easy to work with! more

Great Job 9/7/2011

Did a great, timely job. Reasonable price. Even had to move the thermostat at no extra charge. more

Marcucci was excellent!! 8/25/2011

From the start Marcucci Heating was our first choice after meeting with 3 local companies. Ralph was very knowledgeable when helping us decide on the best, most efficient furnace for our home. The install crew that came out were surprisingly polite and respectful of my home. Connie in the office was also great. She was very professional and helpful and went that extra mile! You don't see that kind of customer service anymore. I have and will continue to recommend them to friends and family. more

Delivers customer service. 7/12/2011

I called Marcucci Heating because I wanted a service contract for my furnace and air conditioner, and I couldn't find another company that would service my units. They came out to look at the four units at my home, and wrote down all the serial numbers. They let me know the condition of each, and explained what they would do during their check-ups. They didn't try to sell me anything, but rather recommended things to me in a reasonable way. The contract is for them to visit at the beginning of each season, and last week they came for my first servicing. There was no evidence that they were even here, that's how clean they were during their visit. They were very respectful about taking off their shoes, and about minding my new puppy. Once they had completed the check-up, they went over everything with me, explaining what they did and what they were looking for. Best of all, with the contract everything is a flat rate, so I didn't have to worry about any unexpected expenses. Marcucci really want your business, which they indicate by being on top of things. A few days after the service visit, Connie called me to do a follow-up, making sure that I was pleased with everything. They are a good company, and I'm impressed by how thorough they are. I'm glad I found them. Sheila Santana more

Great timely professional installation. 7/11/2011

We installed a new furnace. Everyone was very knowledgeable, returned calls promptly when I had questions choosing a furnace. They arrived when they said they would. Cleaned up nicely. Great job. more

Very happy & satisfied Customer 6/20/2011

I have used Marcucci's services and the customer service is second to none. High quality products at an affordable price. Don't shop the rest. Get treated the best. With Ralph at Marcucci. more

The full review is taken from an email I wrote after the work was done. 6/20/2011

Just to let you know that the building inspector came yesterday and everything went fine. He only looked at the duct work from the entry door to the attic and then at furnace closet. He did ask who did the work and when I told him it was Marcucchi Heating, all he said was Oh, yes. and signed off the permit Again, I want to thank you. You have been very fair with us. We certainly appreciate that fact having had some not so good experience with contractors in the past. I also want to compliment you and your employees for their, courtesy, respectfulness, and their concern in doing a quality job. I could tell by their professionalism that Marcucchi Heating and Air Conditioning must be a good company to work for. more

I was very pleased with Marcucci Heating. 6/7/2011

First of all, the reason I selected Marcucci was because they specialize in Lennox products. They were also very helpful in recommending an air cleaner model, PCO 16. It's a very interesting type of cleaning unit. It uses UV lights and a photocatalyst cleaning process. The system was installed in 2008. The installation was excellent, and I have not needed a service call. Robert Ellsworth more

Did a highly professional job 5/8/2011

We really appreciated the professional standards of Marcucci Heating and the quality of the products we bought from them. Ralph was very thorough in determining how we could improve our heating and air conditioning, and gave us several alternatives at different price levels. His team was responsive, friendly, and communicated well while doing a nice job of transferring and assembying the ducts and heating systems, and removing the old units. We would recommend this company with the highest accolades. more

Very Happy with our new heater...... 5/3/2011

Everything went as planned....... more

Nolan is the best! Great service, best model, and backed by Costco 4/28/2011

I did quite a bit of reach online and offline and talked to multiple vendors, including a few 5-stars vendors from Yelp. Nolan was the one who came with excellent service. He was very informative, and could provide us with one of the best models, and had the best price through the Costco referring program. As the entire deal was backed by Costco, there was nothing I needed to worry comparing to other vendors. My place was not a straight-forward deal. It really needs someone like Nolan who is willing to take extra steps and troubleshoot quite a bit of different issues. I would have given 5 stars if only for Nolan and the deal itself. However, I gave 3-4 stars for the technician. I think the one who did ours was a rookie. He was very nice too but did not do his job meticulously. I would not say a bad job but just can't match with the expectation set up by Nolan. Anyway, with Nolan's help, everything was still fine at the end. more

Estimate for new furnace 4/28/2011

I was referred to Marcucci Heating by a dear friend of mine. I called Marcucci Heating and was put through to a gentleman by the name of Ralph, Ralph was very knowledgable and professional, he answered all my questions and set up a date and time to come to my home to take a look at my furnace. Come to find out he is the owner. Ralph gave me many suggestions and options to choose from, there was no sales pitch, just good suggestions. I liked that! I am 100 happy with my new furnace oh and my new A/C unit as well. Keep up the great job! more

I was very pleased with their service. 4/28/2011

They showed up on time and gave a no-nonsense bid for installing my new furnace while giving me some suggestions of how it might be installed. Their price was competitive and the could give me a good install date. The furnace was installed like they said and it has worked well for a year now. more
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Additional information
  • Hours: Mon-Fri 8:00 AM-5:00 PM,Sat-Sun Closed
  • Neighborhoods: Redwood Village
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