Let me start off by telling you that the beauty shop is mostly African-americans, Caribbeans. If you are black-friendly and are very open-minded about black people touching your hair then it's cool but most white people just don't go to black beauty shops. They just think that a white person should take care of a white person's hair. Conclusion, well you can make you own but you know what I am thinking of right? The big R. Sandra is the owner. They used to be on Cambridge street and moved to Hampshire street. The Cambridge street location brought them more customers but people complained about no parkings. Their new location on Hampshire street is too hidden but has parkings. Sandra is a beautiful woman, she is a professional and friendly. She also does Mary Kay business so if you need Mary Kay products she is your girl. The hair experience is good. Truereview here to tell you the truth.