Mamie's Skin Care Center

Never, have I encountered a more rude, unprofessional and disrespectful place of business. Mamie curses like a truck driver and over charges for mediocre services. She and her staff did not know how to use their own credit card machine to process payments. They processed my card 4 times and charged me twice the amount owed. My bank held the funds and showed the payments as pre authorized transactions, so to her it appeared as though it hadn't gone through. Well it had! In order for her to get her the right amount and refund me the overcharged amount, she was instructed to send a fax to my bank releasing the extra charges and then her money would be released from the hold. I called trying to explain this but she would not for 1 second let me finish 1 sentence to explain how this problem that SHE caused could be rectified. She was so impertinent and defensive and disrespectful and ignorant and belligerent - I was truly amazed. WOW! Now she has to wait 10 business days to get paid, as opposed to within minutes of following simple instructions. HA! I guess impudence and insolence don't go well with business. I give Mamie 2 thumbs WAAAAAY DOWN!!!!!! more

This was my first facial experience and I must say it was well worth the wait. I felt like I was visiting a friend and was able to relax. There was no need to be quiet and stuffy at this place. The ambience was amazing and as an added bonus I got to meet the woman herself which was very refreshing. The aesthescian(facial expert) Claudine was amazing and informative. I plan on sending my mom there for Mother's Dau and I can wait to give her a wonderful experience. To the reviewer that said negative comments it must have been an off day for you. I witnessed Mamie herself assist someone who came an hour later than her scheduled appointment and she was able to still provide service to the client. So customer service is definitely Mamie's thing. more

Completely rude and unprofessional desk staff. I hear the proprietor is great, but she needs to clean house when it comes to her administrative team. They are completely rude and ruined the facial I purchased for my sister's wedding. A hack operation; go elsewhere that is professional from top to bottom. This is New York City, there are many, many other options. more

I've never met Mamie....my only contact with her was over the phone less than 48 hours ago. I called her with tears in my voice and left her a message on her answering service. I had tried a product that will remain nameless and the results were disastrous. She returned my call and after listening to my tale of terrors proceeded to give me the best skin care advice over the phone. Within 24 hours my skin was at a state that allowed me to leave the house for the first time in a week without a hat, sunglasses, and a hooded sweatshirt. Trust me it was that bad! I cannot wait to meet Mamie on Thursday for my first facial ever :) Thank you so very much for being my "fairy phone mother"!!!! See you when I land ........ Pros: Fairy Phone Mother Cons: None! more

A visit to Mamie's is a rare treat that everyone should experience; you think you’re going for an amazing facial but soon realize that's just the beginning. The warm and inviting staff welcomes you to a warm and inviting environment. The facial treatments and massages are incredible, personalized and soooo…. relaxing. After a facial I often get a steady stream of compliments about my skin. I’m a second generation client of Mamie’s; my daughter went to Mamie when she wasn’t satisfied with the recommended treatment from a dermatologist. Mamie has helped to restore the health and ultimate beauty of her complexion and now helps to keep it glowing. My daughter and I wouldn’t trust our face care to anyone but Mamie and her staff and feel very fortunate to have found this oasis in the middle of NYC. Pros: Personalized care from start to finish Cons: Mamie's is in NYC and I'm in Chicago more

Words could never express the satisfaction and gratitude I have for Mamie (the best skin care expert ever!). Prior to me visiting Mamie 8yrs ago, I had been to many and I mean many spas that could not treat my skin appropriately. Upon reading an article in the Essence magazine and hearing about how she gives facials to Jada Pinkett-Smith, Iman and many other celebrities; I said to myself "let me see if she can help me" and you know.....I haven't looked any place else since. It has been 8 yrs and my skin looks fabulous! What I love about Mamie is she genuinely cares about your skin. She can look at your skin and instantly tell you whats going on with it. Its just not a payment with Mamie...she genuinely knows and cares about your skin. She knows what products work and don't work. Recently, with only one treatment, this new product she used called "non-surgical face lift" - this mask is "TERRIFIC". I could instantly see the improvement in my skin; no redness, no swelling, no puffiness. My skin was visibly clear and smooth and I have had no breakouts since using this mask. The "non surgical face lift" mask is Magic! I love it and now its a mask I use at each of my visits. I highly recommend it to all when you visit Mamie's. Pros: Terrific Facials, Great Atmosphere and Pleasant Staff Cons: Sorry.....there aren't any more

When you walk in, you are greeted with most welcome smiles. You proceed into a room where all the magic happens and If you are a workaholic [like myself] this is where you should go to relax and have all your worries alleviated. Afterwards there are delightful assorted foods to enjoy right outside your room. There should be a Mamie's on every block, but there's only one Mamie That is something that needs to be taken advantage of! Pros: Great place to de-stress Cons: There's no buffet more

...as I may not be able to get an appointment now. But as a self professed fashion and beauty junkie who loves being on the inside track of those hidden gems, I have tried every luxe product and celeb facialist and I can honestly say that discovering Mamie has been nothing short of fantastic. She works magic on my skin, gives great advice, never gives "the hard sell" for products and has a surprisingly reasonable price point. Mamie truly has your back and only wants you to look and feel your best. A great location and pleasant, professional staff doesn't hurt either. So don't walk, run to Mamie but shh, let's keep it our little secret! XOXO from Rosalind aka Rosita Pros: Mamie all the way Cons: None more

I have been "out of town" too long, and was welcomed back with the most amazing face revitalization! - I am ten years younger today than yesterday, and since I am having a series of "non surgical face lifts" I imagine my skin will look "tweenish" by the time Mamie is done with me. Fabulous! Pros: Mamie, Mamie, Mamie! Cons: None more

I have been going to Mamie for over 12 years and it is my business to know who the best is and Its Mamie. Before going to Mamie I never thought I would hear the words "You have such beautiful skin" uttered to me. Now from hairstylists, to make-up artists, from beauty consultants in department stores to even my own dermatologist...the compliments on my skin are endless. Mamie is the only one I trust to touch my skin and as loong as Maimie is doing what she loves nobody ever will. And the new non surgical facelift that she is doing works mircles!! She is and 11 in my book Pros: Best Facial Ever Cons: there aren't more

This place is awesome! The personalized attention makes this place one of the best skin care centers in New York. more

As a true Mamie McDonald devotee, I'll admit my experience with other estheticians is rather limited since I virtually go no where else. Mamie has, without a doubt, seen my skin (and me!) through some of life's most stressful episodes. Back when I faced my skin at its worst, Mamie won me over with her skilled assessment and treatment plan. She warmed my heart with caring words and made me believe that my skin would get better and, of course, Mamie saw to it that it did. Funny, it's been about 15 years now and, with divorce and adult acne behind me, she still keeps my skin check when other life challenges begin to show on my face. A session under the watchful eyes and loving hands of Mamie McDonald is truly amazing. I trust my skin to no one else! more

I've been going to Mamie's for almost 20 years and have been consistently pleased with the results. Her treatments are personal depending upon your needs. A very caring and warm atmosphere. I recommend it highly. Pros: Excelent service, superior products, good prices, caring atm Cons: evening appointments can go quickly more

Where can you get thorough specialized treatment, a chic ambience, innovative products and a completely down to earth team catering to YOU? In NYC? C'mom - nowadays?? Where else...but Mamie's! Kym, Carol and Madame Mamie are nothing less than ANGELS amongst us. You will leave relaxed, fulfilled and.....gorgeous! more

I have been going to Mamie for years, she is hands down the best facialist have ever been to. I fly especially to New York to see her from Los Angeles. My skin has never looked or felt so good. Living in Los Angels where the air quality is so bad and full of smog I know she's going to give my skin the best individual treatment I require. I can't thank her enough for my glowing skin Pros: Having the best skin in town Cons: Shes too far away from me more

I've been Mamie's client for the past five years. I not only consider her my aesthetician but a friend. She is an expert at her craft and gives excellent customized facials. The thing that impressed me early on with my experience at Mamie's was her willingness to take the time to get to know me as a customer. I have several skin ailments including eczema and extremely sensitive skin. Although at first I was nervous, I knew that at the end of the visit it was unwarranted. Within minutes, Mamie told me everything I liked to eat and gave me suggestions on how to improve the quality of my skin. Five years later, people ask me if I wear makeup and what do i do to my skin. My visits to Mamie's have given me a new sense of self esteem. I've learned to care for my skin as a woman and to appreciate my beauty. Pros: A Warm Experience in Pampering more

i have had facials many times over the years before i met mamie and they were always painful and left me red and blotchy i was rather phobic then mamie gave me a facial it was lovely and soothing and i actually fell asleep during it, like a massage my skin, afterwards, was radiant, no red blotches just smooth and younger looking now i look forward to a visit to mamie ilke i do a day at the spa plus the woman is just so funny and interesting keeps me laughing when im not snoring fantabulous Pros: kind loving fabulous facial Cons: i wish i could go every week more

I have followed Mamie and her offices around town nearly for 20 years. She is the only place I go to and so worthwhile the visit. She knows what she is doing and talking about, she has the expertise and experience and also adds a great sense of humor. Pros: Best facials for nearly 20 years more

I came to Mamie with bad breakout, and oily skin. She taught me how to take better care of my skin so that I can reduce the redness, breakout, and pain I have. I had a facial with her a few times now and my skin is noticeably different. The patience, and effort Mamie gave to me was remarkable. Thank you. Pros: great facial more

Once Mamie puts her hands on your face you are in for a treat. She makes sure your skin gets what it needs and you look your best when you leave. Mamie is worth the investment. She does not push products and makes you feel comfortable in her homey spa. Light refreshments are usually available. Mamie always discusses the importance of diet and how it affects the skin. Mamie and her staff are very personable. It is a wonderful experience...believe me! more