Mike was very helpful and courteous in helping me decide on the carpeting I wanted. I came into the store about a half-hour before they closed, and he took the time to show me around and answer all my questions. I was able to find what I wanted, make the purchase, and leave at their closing time without feeling pressured or rushed. The installers arrived on time and were professional and courteous, as well. They set to work and finished in just over an hour. They moved my furniture, took care of the old carpeting, and cleaned up after themselves. I was very impressed.